Back

Audi Brookline

Brookline, MA

4.8
794 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
Contact Dealership

308 Boylston St Rt. 9

Brookline, MA

02445

Directions

By Type

Showing 794 reviews

December 25, 2020

Excellent service and thoughtful accommodation to my changing schedule. Most appreciated engagement with Jessica Pratt. And whose user unfriendly idea was it that reviews must be 25 words? More

by TM617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Pratt
Dec 27, 2020 -

Audi Brookline responded

Thank you for taking the time to leave us a review! We are so glad Jessica took good care of you here at Audi Brookline, and we will be sure to let her know that you appreciate her help. If you ever need anything else, don't hesitate to come back and see us again!

December 10, 2020

Juliana provided with a phenomenal experience at Audi Brookline, where I bought an SQ5. She did an excellent job assessing my needs and getting me the best deal possible. She made sure every step of the More

by Felipe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Veiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Fine, Juliana Batalini
Dec 11, 2020 -

Audi Brookline responded

Hi Felipe -Thank you for taking the time to share your experience! We are very proud to have Juliana on our team, and it is great to hear that she went above and beyond to make your purchase experience successful. Congratulations on your new Audi SQ5, and we hope to work with you again down the road! - The Audi Brookline team

December 10, 2020

Jessica was terrific in coordinating my service visit. I have a 2013 Allroad, and after today, its purring like a kitten! Thank you, Brookline Audi! More

by sydney_rubin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Pratt
Dec 11, 2020 -

Audi Brookline responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Audi Brookline, and we will be sure to let Jessica know that you appreciate her help. If you ever need anything else, don't hesitate to come back and see us again!

December 08, 2020

Extremely proficient & great service! I was made felt welcome & safe by Tony (service adviser) as well as the other members of the service department! Thank you so much. More

by Lydia.Shver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony & Danny (service)
Dec 08, 2020 -

Audi Brookline responded

This is exactly what we love to hear, Lydia! Thank you so much for choosing Audi Brookline for your auto service needs. We love to hear that you had a positive experience working with Tony and our team. Have a great day!

December 01, 2020

Frank Burgos was excellent to work with. I felt the entire team, starting with the Internet Sales Manager, Marlyn Mejia, were extremely professional and made me feel like an important client regardless More

by Jrobi2323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlyn Figuereo, Frank Burgos
Dec 01, 2020 -

Audi Brookline responded

Hi Jeffery - Thank you for the glowing review! Our customers are our top priority, and it is great to hear that this was reflected in your time working with Marlyn and Frank. Congratulations on your new vehicle and safe travels! We hope to see you back at Audi Brookline for your first oil change!

November 13, 2020

I had a great experience at Audi Brookline - Silvio was very helpful and knew exactly what I wanted. He was flexible and a great salesman to work with. More

by Jamie Au
Recommend Dealer
Yes
Employees Worked With
Silvio Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Audi Brookline responded

Hi Jamie - At Audi Brookline it's our goal to help our customers get into the right vehicles for them and we are thrilled that Silvio made this true for you! Thank you so much for your business.

November 05, 2020

I recently had my oil changed at Audi Brookline and couldn't have been more pleased with the experience. The new building is gorgeous and the service staff is friendly and helpful. I'll be servicing my More

by AtlasGenius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Veiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Downs, Patrick Chahwan
Nov 05, 2020 -

Audi Brookline responded

Thank you for taking the time to share this wonderful feedback! It made our day to see that you enjoyed the service and amenities at Audi Brookline. We're grateful to have earned your continued support and we look forward to impressing you next time!

November 04, 2020

Thank you for perfect service and making purchasing a car a pleasure. Frank Burgos is patient, friendly and knowledgeable. He spent a lot of time explaining the car to me. More

by Janis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Burgos
Nov 04, 2020 -

Audi Brookline responded

Janis - There is nothing we love more than hearing that our customers are enjoying their time at Audi Brookline. Thank you so much for sharing these kind words about Frank! We wish you many safe miles in your new vehicle.

November 04, 2020

I sincerely appreciate Frank's thoroughness, patience, advice; and knowledge base. His guidance enabled me to make a more informed decision about the selection of an ideal vehicle. More

by Francine D Locker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Burgos
Nov 04, 2020 -

Audi Brookline responded

Francine - Thank you for taking the time to review us! It is excellent to hear that Frank delivered such a thorough and professional purchase experience. Congratulations on your new vehicle and safe travels! We hope to see you back at Audi Brookline for your first oil change!

November 04, 2020

Frank was great - I appreciate all of his help. He kept me up to daye on the process and was available every time I reached out. More

by neilhunt50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Burgos
Nov 04, 2020 -

Audi Brookline responded

Thank you for stopping by to commend Frank! We love to hear that he took great care of you and provided communicative service. Enjoy your new vehicle!

...
63
...