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Audi Brookline

Brookline, MA

4.8
810 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 810 reviews

April 15, 2021

Fantastic service - super responsive, clear about charge and what was necessary (or not). Made the whole process very easy for me. They dropped off my car and the guy waited for me and then refused to acce More

by EMC84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Apr 16, 2021 -

Audi Brookline responded

We are so incredibly proud to hear that the Audi Brookline team did such a great job for you! Thank you for this great review.

April 01, 2021

We enjoyed our experience with Audi Brookline. We were treated with the high expectations we had coming in. Juliana had a unique sales presence, and we were delighted to have her as a wonderful advocate More

by r-bass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juliana Batalini
Apr 01, 2021 -

Audi Brookline responded

It makes our day to hear that you enjoyed working with Juliana and our Audi Brookline team. Thank you so much for trusting us with such an important purchase! We hope that your new vehicle is treating you well.

April 01, 2021

I feel like I had a better relationship with the previous GM but I brought my car I. For service last week. 2018 sq5 with 23k had the 40k service done. I grabbed Audi care so the service was covered. Nee More

by Sq52018-bos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Pann
Apr 16, 2021 -

Audi Brookline responded

Thank you for taking the time to leave us this review and feedback. We couldn't be more grateful for your returning business here at Audi Brookline, and we will certainly let Dan know that you appreciate his help. If you and your 2018 Audi SQ5 ever need anything else, don't hesitate to come back and see us again!

March 31, 2021

So we had no “range anxiety” but we did have anxiety over our first electric vehicle. We had read nice things about the 2021E Tron and absolutely loved the aesthetics of the sport back i’ve had lots and lots More

by Heidi & Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy Vautrinot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Pann, Tim Veiga
Mar 31, 2021 -

Audi Brookline responded

Congratulations on your new 2021 Audi e-tron, Heidi and Jay! We are thrilled that Cathy, Scott and Tim made the process so smooth and seamless. Thank you for giving Audi Brookline your business and stellar review. We wish you many safe and happy miles in your new car!

March 31, 2021

A good person, a lot of communication with the client, answers our questions, helps everything that can help us. Thank you frank burgos for being an excellent person More

by Athziri08
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Burgos
Mar 31, 2021 -

Audi Brookline responded

Your feedback means so much to us! Thank you for trusting Audi Brookline with your business!

March 31, 2021

The service professionals at Audi in Brookline are top notch. From making the appointment to bringing in my car to getting my car serviced was very smooth! More

by PMREH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Pratt
Apr 01, 2021 -

Audi Brookline responded

We really appreciate your confidence in our team! Thank you for supporting Audi Brookline, we look forward to seeing you next time!

March 30, 2021

Silvio was great very professional very knowledgeable and patient. It took me a month to make the decision between a4 and a6. He was very helpful and pleasant More

by Mpflanagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvio Santos
Mar 30, 2021 -

Audi Brookline responded

We appreciate you taking the time to share this great feedback about Silvio! Thank you for giving Audi Brookline your business, it means a lot to hear that you are a happy customer. Safe travels!

March 30, 2021

Great buying experience, friendly staff, Tyler and Kayla worked diligently to locate the car we wanted and were low pressure during the whole process. They were very patient. Thanks!!!! More

by Lakerd66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Audi Brookline responded

This review is music to our ears! Thank you for supporting Audi Brookline and highlighting the great work of Tyler and Kayla. We wish you many safe and happy miles in your new car!

March 24, 2021

Excellent service! Team was very friendly, I got a good loaner. Service was fast. All in all good experience. Site is all new and very pleasant and convenient. More

by Niblo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve - service department
Mar 24, 2021 -

Audi Brookline responded

Thank you for the review! It was our pleasure to assist you here at Audi Brookline, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

March 18, 2021

It was an amazing experience all the way around. I was taken care by Silvio Santos and Steven Claudio. Fantastic people! Every concern of mine was addressed immediately. I got the car I wanted for the pri More

by gadavidyuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Claudio, Silvio Santos
Mar 18, 2021 -

Audi Brookline responded

Thank you for the great feedback! We are proud to have earned your support and thrilled to hear that you had such a successful experience working with Silvio and Steven. Drive safely in your new vehicle, and congratulations! We hope to see you back at Audi Brookline down the road!

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