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Audi Brookline

Brookline, MA

4.8
794 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 794 reviews

February 18, 2021

Everyone that I encountered at Audi Brookline was super friendly and professional. Service was outstanding! I bought my car there three years ago and I bring my car to Audi Brookline for all services fro More

by lily02445
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Pratt
Feb 19, 2021 -

Audi Brookline responded

We are so grateful for your loyal business and stellar review! Thank you for supporting Audi Brookline, we look forward to welcoming you back next time. Have a wonderful day!

February 16, 2021

The service technicians and front desk staff were very friendly and helpful!! Prices were prohibitively high for service. Did not opt to perform all that was recommended due to cost. More

by or22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Mar 16, 2021 -

Audi Brookline responded

Thank you for taking the time to leave us this review and feedback. We do strive for competitive pricing here, and I would be more than willing to speak with you directly about the cost to see if we can clear up any confusion here. Please don't hesitate to send me an email. Thank you, Timothy Veiga - General Manager - tveiga@herbchambers.com

February 11, 2021

Audi Brookline was great to work with. Professionalism, knowledge, and communication stood out as strong suits, which we greatly appreciated. We would definitely recommend Audi Brookline. More

by Stacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Audi Brookline responded

Thank you for reviewing us, Stacy! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Audi Brookline team. Drive safely, and we hope to see you again down the road!

January 30, 2021

Superb services and attention for to detail. Helpful and not aggressive. Pleasant experience Was willing to drive two hours to purchase the vehicle. Highly recommend More

by dfmcginn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy Vautrinot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Mojica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Audi Brookline responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Audi Brookline, and we are proud that we earned your business. We hope that you continue to enjoy your newly purchased vehicle!

January 27, 2021

The staff at Audi Brookline was very friendly and professional. I was there to service my car and for a recall. As I was sitting there with my mask, Frank B the salesperson who sold me the car over More

by marso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Burgos
Jan 27, 2021 -

Audi Brookline responded

Thank you for coming to Audi Brookline for your recall repairs! We are delighted to hear that you were able to catch up with Frank, and we appreciate you taking the time to share this feedback. Hope to see you next time!

January 27, 2021

Professional, excellent, dynamic, proactive very knowledgeable about his role, 100% recommend work with him, very considerate about each particular customer situation, budget, his experience is very More

by Rafaelito Ortiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Burgos
Jan 28, 2021 -

Audi Brookline responded

Thank you for taking the time to leave us a review! We are so glad you had a good experience working with our team at Audi Brookline, and it means a lot to know that we provided the excellent service we strive for here. We hope to see you again sometime!

January 25, 2021

Juliana was fantastic through the whole process. Next car I buy will be from her and Audi due to her phenomenal work and customer focused approach. More

by Klmcmahon0419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juliana Batalini
Jan 26, 2021 -

Audi Brookline responded

Thank you for taking the time to review us, and shout out Juliana! We are very proud to have her on our team and happy to hear that she went above and beyond to assist with your purchase. Congratulations on your new vehicle, and drive safe! We are looking forward to seeing you again at Audi Brookline!

January 18, 2021

I love their newly designed showroom and service area. I was in to buy a car and received warm and friendly service complete with the offer of something to drink from their state of the art coffee machine. More

by Babrown
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvio Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Downs
Jan 18, 2021 -

Audi Brookline responded

We couldn't ask for a better review! Thank you for your wonderful feedback, and for your support of Audi Brookline. Safe travels in your new car!

January 16, 2021

Good service, They were very friendly and very good service. I'll send my friends over to your Brookline store to buy car. Thank you so much! More

by Pangqiuxiao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Bagu
Jan 18, 2021 -

Audi Brookline responded

Thank you for posting about your recent visit to Audi Brookline. We're proud to have earned your business!

December 28, 2020

Professional, warm and safe-conscious (while still conducting business in a relative normal mode). Timely responses. Online Smart Price provides transparency. They provide IPAD Pen because I use glove More

by stevebao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Department Manager, Marlyn Figuereo
Dec 29, 2020 -

Audi Brookline responded

Steve, thank you for the review! It was our pleasure to assist you here at Audi Brookline, and it means a lot to know that we lived up to our accommodating and transparent values. We hope to see you again sometime!

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