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Audi Brookline

Brookline, MA

4.8
810 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 810 reviews

June 05, 2021

Efficient friendly fast service, the dealership was clean and comfortable to wait at while car was being serviced, friendly attentive and thorough staff, recommend getting car serviced at this dealer More

by Salma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Lattin
Jun 07, 2021 -

Audi Brookline responded

Thanks for choosing Audi Brookline for your service needs! We look forward to your continued business.

June 04, 2021

Very good customer service- listened to requests and responded appropriately- car ready on time - makes the process of getting the car serviced easy - thank you More

by nashea09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kervens
Jun 04, 2021 -

Audi Brookline responded

Thanks for the positive feedback! We're glad you enjoyed your visit to Audi Brookline!

May 29, 2021

Our Audi A4 struck an object on the highway in the Boston area, 150 miles from home in CT. Audi Brookline found extension damage to underbody, and repaired it all! Technician performed extensive road testing More

by mikeertel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis Grigoryan
Jun 03, 2021 -

Audi Brookline responded

We appreciate you taking the time to leave us your review! We're so happy our team could help turn this experience around for you! Thank you for the rating! We wish you luck on the rest of your journey! - Audi Brookline

May 29, 2021

Jessica is fantastic! She took care of all the issues we had with our vehicle, kept us apprised of when it would be done and made sure everything was taken care of. Thank you Jessica . More

by NNahata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Pratt
Jun 01, 2021 -

Audi Brookline responded

We're so glad Jessica could take care of you. Thanks for choosing Audi Brookline!

May 29, 2021

Not happy for service. Car problem didn't fixed which I was charged and paid. I want my car problem to be fixed at NO addition additional fee More

by John L
Recommend Dealer
No
Employees Worked With
Dan Lattin
Jun 15, 2021 -

Audi Brookline responded

John, We're sorry to hear about this experience. We value feedback and use this information to improve customer satisfaction. Please contact me at your earliest convenience to discuss this in more detail. Thank you, Timothy Veiga - General Manager - tveiga@herbchambers.com

May 26, 2021

I had a wonderful experience purchasing a pre-owned Audi at Audi of Brookline. Felix was so helpful and explained every step to purchasing my Audi 4. More

by cmarina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Mojica
May 27, 2021 -

Audi Brookline responded

Thank you for your excellent review and rating! We appreciate you coming to see Felix to help you get into your Audi! We look forward to seeing you again! - Audi Brookline

May 25, 2021

Great service and nice people. Convenient location and cars are top notch. They did every grunt I asked and more. Couldn’t ask for a better experience More

by Mnoon@jmbco.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juliana Batalini
May 26, 2021 -

Audi Brookline responded

We are honored to receive your support. Many thanks from the Audi Brookline Team!

May 24, 2021

Kervens Noel is the most helpful, most knowledgeable, and professional service person I’ve ever worked with. He has my highest recommendation. What a gift to me. More

by ekoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
May 25, 2021 -

Audi Brookline responded

Wow! What awesome feedback. We are certainly lucky to have Kervens on the Audi Brookline team and we can't wait to share your kind comments with him!

May 24, 2021

At this dealership I saw inspiring welcoming friendliness, and I experienced the greatest hospitality and knowledge of the sales representative, plus overwhelming constructive human reasoning an More

by TGreenway116
Recommend Dealer
Yes
Employees Worked With
Jose Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Audi Brookline responded

Wow! Thank you for this incredible feedback! We can't wait to pass along your kind comments to our team, we know it will make their day! Thanks again and take care!

May 24, 2021

Kervens Noel has been an incredibly helpful and professional resource to my grandmother and myself throughout our relationship with Audi. Keep up the good work! More

by jarnstein98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
May 25, 2021 -

Audi Brookline responded

Thanks for the five-star review! We're so glad to hear Kervens made your visit memorable! - Audi Brookline

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