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Audi Brookline

Brookline, MA

4.8
795 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 795 reviews

May 26, 2021

I had a wonderful experience purchasing a pre-owned Audi at Audi of Brookline. Felix was so helpful and explained every step to purchasing my Audi 4. More

by cmarina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Mojica
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Audi Brookline responded

Thank you for your excellent review and rating! We appreciate you coming to see Felix to help you get into your Audi! We look forward to seeing you again! - Audi Brookline

May 25, 2021

Great service and nice people. Convenient location and cars are top notch. They did every grunt I asked and more. Couldn’t ask for a better experience More

by Mnoon@jmbco.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juliana Batalini
May 26, 2021 -

Audi Brookline responded

We are honored to receive your support. Many thanks from the Audi Brookline Team!

May 24, 2021

At this dealership I saw inspiring welcoming friendliness, and I experienced the greatest hospitality and knowledge of the sales representative, plus overwhelming constructive human reasoning an More

by TGreenway116
Recommend Dealer
Yes
Employees Worked With
Jose Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Audi Brookline responded

Wow! Thank you for this incredible feedback! We can't wait to pass along your kind comments to our team, we know it will make their day! Thanks again and take care!

May 24, 2021

Kervens Noel has been an incredibly helpful and professional resource to my grandmother and myself throughout our relationship with Audi. Keep up the good work! More

by jarnstein98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
May 25, 2021 -

Audi Brookline responded

Thanks for the five-star review! We're so glad to hear Kervens made your visit memorable! - Audi Brookline

May 24, 2021

Kervens Noel is the most helpful, most knowledgeable, and professional service person I’ve ever worked with. He has my highest recommendation. What a gift to me. More

by ekoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
May 25, 2021 -

Audi Brookline responded

Wow! What awesome feedback. We are certainly lucky to have Kervens on the Audi Brookline team and we can't wait to share your kind comments with him!

May 22, 2021

My Q5 started making a clicking/knocking noise when shifting into reverse and going over road bumps. Another shop diagnosed a problem with the control arms. Brought it here for a second look and it was More

by G.Volmar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
May 24, 2021 -

Audi Brookline responded

We are so happy to hear our team could help take care of that for you and get your Q5 back to top shape! Thank you for the glowing five-star review and for trusting Kervens and our team to provide a high level of care to you! We'll see you next time! - Audi Brookline

May 22, 2021

Audi Brookline was not my local dealer but they helped with an unscheduled appointment. They were flexible and prompt and Kervens’s communication from roadside call to completion was quick and clear. More

by Boxtop9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
May 24, 2021 -

Audi Brookline responded

We are so glad to hear Kerven and our team made the process so easy for you! We understand it's never a good situation to require unexpected service, and we're thankful we could help get you in! Thank you for the five-star rating and for trusting in our team! - Audi Brookline

May 19, 2021

You can't beat the service. Kervins was extremely helpful. All of the people there were couteous and knowledgeable. Same was true when I purchased last year. Frank was fantastic. More

by Sheriblanchsheriblanch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens Noel, Frank Burgos
May 20, 2021 -

Audi Brookline responded

Thank you for your confidence in Audi Brookline, and for your business. We are thankful to have you as a customer.

May 17, 2021

Emile’s approach was very well-coming from the moment we walked into the dealership. His customer service was a 10 out of. 10. Thank you, Emile. More

by AudiGuy15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Claudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex, Emile Salem
May 17, 2021 -

Audi Brookline responded

Thanks for taking a minute to leave some great feedback for Emile! We appreciate you stopping buy Audi Brookline and look forward to helping out the next time around.

May 16, 2021

Organized, friendly, honest. Why do you insist on 25 words? That is nuisance for people who are taking the time to provide feedback, especially when there are no complaints More

by tom.kush
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aramayis Grigorian
May 17, 2021 -

Audi Brookline responded

Tom, we are so happy to hear that you had a great time at Audi Brookline! Thank you for your review.

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