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Audi Brookline
Brookline, MA
810 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester.
High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention.
Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 810 reviews
July 13, 2021
Aramayis explained everything that was being done on my vehicle, he kept me informed. His customer service is excellent. I would recommend Audi for service. vehicle, he kept me informed. His customer service is excellent. I would recommend Audi for service. More
by shpete3
Employees Worked With
Aramymis
July 13, 2021
Audi Brookline is top class auto service as usual! Aramayis helped me and he was great. The procedure was not complicated but initially they told me that was going to take from 90 to 13 minutes but in Aramayis helped me and he was great. The procedure was not complicated but initially they told me that was going to take from 90 to 13 minutes but instead My Q3 was ready to go after less then 1 hour! Thanks Aramayis!!! Thanks Audi Brookline!!! More
by LTroncone
Employees Worked With
Aramayis Grigoryan
July 13, 2021
Excellent and timely service from arrival to departure. Special thank to service rep Jessica for her informative explanations and relevant questions. Thank you also for interior and exterior cleaning. Special thank to service rep Jessica for her informative explanations and relevant questions. Thank you also for interior and exterior cleaning. More
by miccos
Employees Worked With
Jessica Pratt
July 10, 2021
That's where I bought my car and do my services for some 6 years...never had a problem with the service and will recommend to all my friends 6 years...never had a problem with the service and will recommend to all my friends More
by David Johnson
Employees Worked With
July 09, 2021
I had the 3 year maintenance service done recently. The service consultant, K, Noel, made sure the entire procedure went smoothly. He arranged for their shuttle service to to give me a ride as I reque service consultant, K, Noel, made sure the entire procedure went smoothly. He arranged for their shuttle service to to give me a ride as I requested. The shuttle driver, Jerry, was very helpful. More
by mannyganz
Employees Worked With
Kervens Noel
July 09, 2021
The new facility is state of the art. I was able to easily schedule an appointment and arrange for a loaner. The service rep contacted me with the diagnosis of the issue. Turns out it was due to a reca easily schedule an appointment and arrange for a loaner. The service rep contacted me with the diagnosis of the issue. Turns out it was due to a recall that I was not aware of. The car was repaired for the recall and solved the problem I was having with the check engine light. More
by GAP
Employees Worked With
Kerven
July 08, 2021
Brand new facility and the service is outstanding. They were responsive and professional and they did a great job turning my car around in a very efficient and professional way were responsive and professional and they did a great job turning my car around in a very efficient and professional way More
by Gckeats
Employees Worked With
Aramyis
July 07, 2021
Took my vehicle in for my 75k service, Jessica was great! Fast and easy service experience, my car was in the shop at 9 and back to me around 1pm. Thanks! Fast and easy service experience, my car was in the shop at 9 and back to me around 1pm. Thanks! More
by jrg1977
Employees Worked With
Jessica in the service dept
