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Audi Brookline

Brookline, MA

4.8
810 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 810 reviews

August 02, 2021

Great sales and customer service! Chris helped me find a great deal and was very accommodating More

by Yelissa.Hernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Audi Brookline responded

We're so happy Chris and our team could find you a great deal! Thanks for your awesome review and for choosing Audi Brookline!

July 31, 2021

Service was excellent and the whole experience went smoothly! My repairs were completed in a timely matter. The engineers worked extra time to make sure my repairs was met. More

by icruz22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens
Aug 02, 2021 -

Audi Brookline responded

Thank you for your confidence in Audi Brookline, and for your business. We are thankful to have you as a customer!

July 30, 2021

Stylish, new and extremely efficient, this dealership and its staff handled my car service with a professionalism I’ve rarely experienced. i highly recommend it. More

by Caroletmarin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Audi Brookline responded

We couldn’t ask for a better review of Audi Brookline, thanks so much!

July 29, 2021

Wonderful dealership with brand new gorgeous showroom! Heart of the dealership is sales and customer service which is strong and caring. Highly recommend this dealership for your next Audi or service! More

by N3adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix Mojica
Jul 29, 2021 -

Audi Brookline responded

We're so glad our team made this a five-star experience! Thank you for being an Audi Brookline customer!

July 29, 2021

Excellent service and attentive staff! I have had a better experience at Audi Brookline than other dealerships in the area. Calls are returned promptly and it is easy to reach someone to help with que More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel L
Jul 30, 2021 -

Audi Brookline responded

Wow, thank you so much for the wonderful comments! It is validating to our team knowing we're providing this level of service and care to you. Thank you for your business and we'll see you next time! - The Audi Brookline Team

July 27, 2021

Audi Brookline is now a state of the art service facility staffed by competent and caring people like Aramayis. I have great confidence in their work. My car is always nicely cleaned on pickup! More

by DavaF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis
Jul 28, 2021 -

Audi Brookline responded

Thank you for your confidence in our team and facilities! Aramayis will love seeing your positive feedback! See you at your next appointment! -Audi Brookline

July 26, 2021

UPDATE: TAKE BACK EVERYTHING I WROTE BELOW. AVOID THIS PLACE AT ALL COSTS. IF THEY HAVE A CAR YOU NEED, BUY IT, BUT PLEASE DO YOURSELF A FAVOR AND SERVICE ELSEWHERE. THIS PLACE IS TERRIBLE, UNETHICAL, AND More

by Greedy Herb Chambers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aramayis
Jul 14, 2021 -

Audi Brookline responded

Our team would like to thank you for the awesome review and rating! We're so happy we provided five-star care to you and made your visit so enjoyable! We'll see you next time! - Audi Brookline

July 19, 2021

I recently bought a new Audi at Audi Brookline. I worked with the manager Tim Veiga and also Silvio Santos. Both were extremely professional and courteous.Negotiating the price of the car was painless with More

by JJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Veiga, Silvio Santos
Jul 20, 2021 -

Audi Brookline responded

Congratulations on your new Audi! Our customers are so important to us, so it means a lot when they enjoy their experience with us. We look forward to seeing you again at Audi Brookline!

July 17, 2021

Two thumbs up all around great service,they treat you like you have kid gloves on,just plain fantastic all around. I recommend this dealership it’s convenient to the area ,awesome service More

by Blueberries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
Jul 19, 2021 -

Audi Brookline responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Audi Brookline!

July 14, 2021

Great and prompt service. Excellent staff. They promptly serviced the vehicle, kept me up to date with the approvals for additional recommendations. Washed and cleaned the car. Very professional. More

by Hk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel from service is great to work with.
Jul 14, 2021 -

Audi Brookline responded

We're so happy to hear it! Thank you for the wonderful review and for being our customer! - Audi Brookline

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