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Audi Brookline

Brookline, MA

4.8
810 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 810 reviews

September 03, 2021

Professional and helpful during emergency. COVIDs placed huge demands on all and Daniel found a way to make it work, customer service. Will be back. More

by Dogneurology
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel, Service
Sep 06, 2021 -

Audi Brookline responded

We are so happy to hear that you had such a great time working with our team at Audi Brookline! Thank you!

August 31, 2021

It's always such a smooth process getting my car's yearly maintenance service done at Audi. I appreciate the top-notch customer service. Aramayis kept me informed of my car's status and explained the addi More

by Eve S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis
Aug 31, 2021 -

Audi Brookline responded

Eve, we are so happy to hear that you had such a wonderful visit to Audi Brookline! Thank you for your business and kind words.

August 31, 2021

Once an appointment was set up the entire process from dropping of the car, being informed throughout the day, and the final pickup process was very frictionless. Most importantly, I felt very safe and co More

by Selom_a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Sep 01, 2021 -

Audi Brookline responded

Thank you for this wonderful feedback about your recent experience with the Audi Brookline team! We appreciate you trusting us with your vehicle's service needs and hope to see you again next time!

August 30, 2021

Very efficient service. It was easy to communicate. I have prompt replies when questions are asked. Overall experience was smooth and nice. Will recommend to others. More

by Liaohaihui
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Bagu
Aug 31, 2021 -

Audi Brookline responded

It's so great to hear the Audi Brookline team provided great care and attention to you, Liaohaihui! Thank you for leaving us your fantastic review!

August 28, 2021

Excellent service. Manuel went above and beyond to get me the car I wanted. Very responsive. More

by Leebrenda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel
Aug 30, 2021 -

Audi Brookline responded

Thank you for leaving the Audi Brookline team your awesome feedback, Leebrenda! We're happy Manuel helped you have an enjoyable experience!

August 25, 2021

Excellent service and very professional. A A A A A A A A A A A A A A A A A A A A . More

by sravids
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 26, 2021 -

Audi Brookline responded

Thank you for visiting us here at Audi Brookline! We appreciate your positive review and hope to see you again next time!

August 25, 2021

A very friendly and helpful team of professionals. Process was quick and painless from start to finish. I highly recommend this dealership! I love my new Q5! More

by KL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Bagu, Emile Salem
Aug 26, 2021 -

Audi Brookline responded

Thank you for the great review of Audi Brookline! We're happy to hear you're loving your new Q5 and we hope we have the opportunity to work with you again in the future. Take care!

August 25, 2021

The salesperson -Felix- was very kind and knowledgeable. He made the process very easy and pleasant. 10/10 would recommend. More

by Fatih
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Mojica
Aug 26, 2021 -

Audi Brookline responded

Thanks so much! We know Felix and the Audi Brookline team will be happy to hear they've made your experience worthwhile and earned five stars!

August 24, 2021

It’s been almost 15 years since I purchased a new car and wanted to work with an Audi Specialist I would be comfortable with. I found that person in Blanca Z. She was very responsive to my questions and requ More

by Rob S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Zuleyma Alvarado
Aug 24, 2021 -

Audi Brookline responded

Thanks so much, Rob! We're glad to hear you enjoyed working with Blanca and the Audi Brookline team! Congratulations on the purchase of your new Q5!

August 24, 2021

Tyler was great to work with. He answered my questions in a satisfactory professional manner. He even assisted me on getting a discounted price on my vehicle! More

by ToussaintAnderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sasha — Internet Dept — 5 stars
Aug 26, 2021 -

Audi Brookline responded

We're so happy to hear Tyler made this such a great purchase for you, Toussaint! Thank you for being part of the Audi Brookline family!

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