Back

Audi Brookline

Brookline, MA

4.8
810 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
Contact Dealership

308 Boylston St Rt. 9

Brookline, MA

02445

Directions

By Type

Showing 810 reviews

September 15, 2021

Jessica and the service team are great. No games, just straight forward service. They did exactly what they were supposed to and It was an easy, stressfree experience. More

by JasonGrz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica L
Sep 16, 2021 -

Audi Brookline responded

Thank you, Jason! We're so glad Jessica and the Audi Brookline team provided five-star care while you were here! We appreciate your awesome review and look forward to seeing you again!

September 15, 2021

Knowledgeable, friendly and professional in providing the Audi Q5 I was looking for. Great new showroom. More

by Dtemin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Audi Brookline responded

Thank you for the kind words about our team! We appreciate you coming to visit us here at Audi Brookline and hope to see you again next time!

September 11, 2021

We will be getting the car we wanted… interior and exterior color and options. Was initially frustrated by the unavailability of their online car, but they resolved it by getting a car from another de More

by DJK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis DosSantos, Stephanie Bagu
Sep 14, 2021 -

Audi Brookline responded

Thank you for taking the time to review your recent experience with us. We appreciate your patience and are glad we were able to find you the vehicle you were looking for. Thanks again and please don't hesitate to reach out if there's anything else we can assist you with!

September 10, 2021

Thorough maintenance done on my Audi Q5. Few warning lights had come on all resolved. Took most of day but was provided with a very nice loaner. More

by bschwa781
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 13, 2021 -

Audi Brookline responded

Thank you for taking the time to review your recent visit with us! We appreciate you trusting the Audi Brookline team with your Q5 and we hope we can be of service to you again in the future!

September 10, 2021

Brookline Audi is always very attentive and has stellar service. My latest experience was the same! They are very proactive and helpful. They are flexible in setting up appointment More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kervens
Sep 10, 2021 -

Judy responded

Brookline Audi is always very attentive and has stellar service. My latest experience was the same! They are very proactive and helpful. They are flexible in setting up appointment

Sep 10, 2021 -

Audi Brookline responded

Thank you for being an Audi Brookline customer, Judy! We're truly grateful for your support and look forward to your next visit with us!

September 09, 2021

Staff was very courteous and professional. They were very Knowlegeable and willing to help. I would recommend this dealership to others, including my friends and family More

by Muneer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramyis G
Sep 09, 2021 -

Audi Brookline responded

We are so happy to hear that you had such a great time at Audi Brookline! We are so proud that we can take great care of you!

September 09, 2021

You guys are amazing, good customer service specifically Noel. Keep it like that man, this is the kind of person people like to serve them. I hope your supervisor knows our values. More

by Wieler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noel
Sep 09, 2021 -

Audi Brookline responded

Thank you so much for the kind review - Noel and the team will be happy to hear it! Your business is greatly appreciated by all of us here at Audi Brookline and we look forward to seeing you again next time!

September 09, 2021

Amazing staff. Especially Noel Kervens. Very welcoming and efficient. He works hard to get you in and out of the dealership. He’s also very approachable. More

by Jeffrey.jimenezk
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Noel Kervens
Sep 10, 2021 -

Audi Brookline responded

We appreciate your wonderful review, Jeffrey, and can't wait to share it with Noel and the team! Thank you for trusting Audi Brookline with your business. We look forward to seeing you again next time!

September 04, 2021

After dropping of the car I was taken care of by Aramsyis and my experience with him was worth a 5 star rating. Very professional with a great personality! More

by Imchilds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis
Sep 06, 2021 -

Audi Brookline responded

We are so happy to hear that you had such a great time working with our team at Audi Brookline! Thank you!

September 04, 2021

I found everyone at the dealership to be pleasant and helpful. They kept me informed about the progress of the repair and had a loaner car available for me. More

by smloffredo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Sep 06, 2021 -

Audi Brookline responded

We are so happy to hear that you had such a great time working with Audi Brookline's team! Thank you!

...
54
...