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Audi Brookline

Brookline, MA

4.8
795 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 795 reviews

September 09, 2021

Staff was very courteous and professional. They were very Knowlegeable and willing to help. I would recommend this dealership to others, including my friends and family More

by Muneer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramyis G
Sep 09, 2021 -

Audi Brookline responded

We are so happy to hear that you had such a great time at Audi Brookline! We are so proud that we can take great care of you!

September 09, 2021

You guys are amazing, good customer service specifically Noel. Keep it like that man, this is the kind of person people like to serve them. I hope your supervisor knows our values. More

by Wieler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noel
Sep 09, 2021 -

Audi Brookline responded

Thank you so much for the kind review - Noel and the team will be happy to hear it! Your business is greatly appreciated by all of us here at Audi Brookline and we look forward to seeing you again next time!

September 09, 2021

Amazing staff. Especially Noel Kervens. Very welcoming and efficient. He works hard to get you in and out of the dealership. He’s also very approachable. More

by Jeffrey.jimenezk
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Noel Kervens
Sep 10, 2021 -

Audi Brookline responded

We appreciate your wonderful review, Jeffrey, and can't wait to share it with Noel and the team! Thank you for trusting Audi Brookline with your business. We look forward to seeing you again next time!

September 04, 2021

After dropping of the car I was taken care of by Aramsyis and my experience with him was worth a 5 star rating. Very professional with a great personality! More

by Imchilds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis
Sep 06, 2021 -

Audi Brookline responded

We are so happy to hear that you had such a great time working with our team at Audi Brookline! Thank you!

September 04, 2021

I found everyone at the dealership to be pleasant and helpful. They kept me informed about the progress of the repair and had a loaner car available for me. More

by smloffredo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Sep 06, 2021 -

Audi Brookline responded

We are so happy to hear that you had such a great time working with Audi Brookline's team! Thank you!

September 03, 2021

Professional and helpful during emergency. COVIDs placed huge demands on all and Daniel found a way to make it work, customer service. Will be back. More

by Dogneurology
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel, Service
Sep 06, 2021 -

Audi Brookline responded

We are so happy to hear that you had such a great time working with our team at Audi Brookline! Thank you!

August 31, 2021

It's always such a smooth process getting my car's yearly maintenance service done at Audi. I appreciate the top-notch customer service. Aramayis kept me informed of my car's status and explained the addi More

by Eve S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis
Aug 31, 2021 -

Audi Brookline responded

Eve, we are so happy to hear that you had such a wonderful visit to Audi Brookline! Thank you for your business and kind words.

August 31, 2021

Once an appointment was set up the entire process from dropping of the car, being informed throughout the day, and the final pickup process was very frictionless. Most importantly, I felt very safe and co More

by Selom_a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Sep 01, 2021 -

Audi Brookline responded

Thank you for this wonderful feedback about your recent experience with the Audi Brookline team! We appreciate you trusting us with your vehicle's service needs and hope to see you again next time!

August 30, 2021

Very efficient service. It was easy to communicate. I have prompt replies when questions are asked. Overall experience was smooth and nice. Will recommend to others. More

by Liaohaihui
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Bagu
Aug 31, 2021 -

Audi Brookline responded

It's so great to hear the Audi Brookline team provided great care and attention to you, Liaohaihui! Thank you for leaving us your fantastic review!

August 28, 2021

Excellent service. Manuel went above and beyond to get me the car I wanted. Very responsive. More

by Leebrenda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel
Aug 30, 2021 -

Audi Brookline responded

Thank you for leaving the Audi Brookline team your awesome feedback, Leebrenda! We're happy Manuel helped you have an enjoyable experience!

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