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Audi Brookline

Brookline, MA

4.8
810 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 810 reviews

September 30, 2021

Just the best customer service with care and time efficiency and the response is immeasurable More

by Flex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica L, Tim Veiga
Sep 30, 2021 -

Audi Brookline responded

Thank you for considering us to be the best! Our team appreciates your feedback! -Audi Brookline

September 30, 2021

Dealing with Chris Garvin was a pleasure. He is a true Audi expert having been in the business for over 25 years and is pleasant, accommodating and a great information source on all things Audi. The sale More

by coolbonds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Manager
Oct 01, 2021 -

Audi Brookline responded

Thank you for your 5-stars! We're honored to hear that Chris, Kayla, and our team at Audi Brookline worked hard for a new ride! We look forward to seeing you next time!

September 25, 2021

Excellent fast service. Maintance prices are too expensive. My service person Daniel was wonderful. Thank you More

by Dehdesign
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service …Daniel
Sep 27, 2021 -

Audi Brookline responded

Thank you for the review and feedback. We appreciate you trusting the Audi Brookline team with your vehicle's service needs and hope to see you again next time!

Sep 27, 2021 -

Dehdesign responded

Thank you

September 23, 2021

I was very impressed with the service at this dealership. Chris was easy to work with. Great customer service. More

by Dsan11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Audi Brookline responded

Thank you for visiting Chris and our team at Audi Brookline! We're lucky to have you as a customer!

September 23, 2021

A very hassle free first service experience. A proper explanation provided of what will be done and a sheet was provided later on what was done. Any questions or concerns were noted. More

by ruchab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Lattin
Sep 23, 2021 -

Audi Brookline responded

Thank you so much for leaving us your fantastic feedback and review! We're glad to hear the Audi Brookline team helped you have a positive experience!

September 22, 2021

Audi Brooklyn is a great place to take your car to . Aramayis was very helpful. He went above and beyond. Just be ready for the higher quality you will get but it will be 30 to 35 % higher in price than More

by Khairalla25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aramayis
Sep 23, 2021 -

Audi Brookline responded

Thank you so much for leaving us your honest feedback and review! We are happy Aramayis made this an enjoyable experience, and we encourage you to check out our service specials for your next appointment at Audi Brookline!

September 21, 2021

Great service from Brookline Audi and Aramayis! I was very happy with the work on my A4 Allroad. More

by rachnadb12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis
Sep 22, 2021 -

Audi Brookline responded

We're so happy to hear Aramayis and the Audi Brookline team made the service visit for your A4 Allroad so enjoyable! Thank you for leaving us your five-star rating! We'll see you next time!

September 21, 2021

Professional, pay attention to detail, excellent at communications during service, excellent work on the car. More

by pammer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Pratt
Sep 22, 2021 -

Audi Brookline responded

We're glad you feel confident letting the Audi Brookline team take care of your vehicle! Thank you for your five-star review!

September 17, 2021

The service at the Audi dealership in Brookline is always top notch. My recent servicing at the dealership was a very smooth process.The staff is always courteous and willing to go the extra mile. More

by Audi88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Kervens,
Sep 20, 2021 -

Audi Brookline responded

We're so happy the Audi Brookline team provided five-star service to you! Thank you so much for your awesome review and confidence in us!

September 17, 2021

Service is always impeccable, responsive, efficient, and professional. Appreciate the timely follow through and expertise. More

by wincy_fung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis from the service department
Sep 20, 2021 -

Audi Brookline responded

Thank you for being part of the Audi Brookline family! We look forward to providing five-star care to you again in the future!

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