Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Brookline
Brookline, MA
795 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester.
High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention.
Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 795 reviews
October 06, 2021
Really unimpressed with this dealership. I got a car in the end so I guess they deserve some credit there, but the salesperson felt inattentive to me, didn't walk me through the process, just threw car key the end so I guess they deserve some credit there, but the salesperson felt inattentive to me, didn't walk me through the process, just threw car keys at me to take for a very short test drive without asking what I liked and didn't like between. They messed up explicit requests I made (gave me new plates when I told them I wanted to transfer my old, and didn't remove a cell phone mount that they said they would). I got a car but definitely will not return More
by Mitch
September 30, 2021
Dan was wonderful to work with, profesional, diligent & very customer focused, he listened to all my concerns and returned the vehicle before promised! very customer focused, he listened to all my concerns and returned the vehicle before promised! More
by Anitza Arellano
Employees Worked With
Dan Lattin / Service Advisor
September 30, 2021
Dealing with Chris Garvin was a pleasure. He is a true Audi expert having been in the business for over 25 years and is pleasant, accommodating and a great information source on all things Audi. The sale Audi expert having been in the business for over 25 years and is pleasant, accommodating and a great information source on all things Audi. The sales manager, Kayla DiPaolo, is likewise a wonderful representative of this Herb Chambers dealership and of the brand. There is a zero pressure atmosphere at Audi Brookline which is quite refreshing. It's all about finding the right vehicle, allowing you to test drive vehicles and then negotiating a fair price without the dreaded back and forth stressful experience. More
by coolbonds
September 30, 2021
My experience at this dealership was extremely satisfying. My issues were dealt with professionally and with courtesy. I left feeling glad I had come in. satisfying. My issues were dealt with professionally and with courtesy. I left feeling glad I had come in. More
by ikgross
Employees Worked With
Aramayis
September 23, 2021
A very hassle free first service experience. A proper explanation provided of what will be done and a sheet was provided later on what was done. Any questions or concerns were noted. explanation provided of what will be done and a sheet was provided later on what was done. Any questions or concerns were noted. More
by ruchab
Employees Worked With
Daniel Lattin
September 23, 2021
I was very impressed with the service at this dealership. Chris was easy to work with. Great customer service. Chris was easy to work with. Great customer service. More
by Dsan11
Employees Worked With
