Audi Brookline

I was there for service yesterday. The dealership did a good job and made sure all my needs were satisfied. The dealership did a good job and made sure all my needs were satisfied. More

Jeff provided great service. I also received a video for my car "health report" which was very helpful. I also received a video for my car "health report" which was very helpful. More

I am so pleasantly surprised with the experience at Audi of Brookline. My Dad is elderly and after years of sacrificing for his family, he decided to treat himself to a more luxurious car. We found a beau of Brookline. My Dad is elderly and after years of sacrificing for his family, he decided to treat himself to a more luxurious car. We found a beautiful Matador Red Q5 on the Carfax app, and decided to check it out and perhaps take a test drive. When we arrived at the dealership, we were greeted by Jeremiah Wall, who was not only knowledgeable about the product, but so personable, attentive, and treated my Dad with great patience and respect. That really meant a lot to me personally, as we have dealt with "predatory" salesmen before. I cannot express how impressed we were with Jeremiah's professionalism, care and constant communication. The only negative part to our experience was when it came to financing. It seems like the whole process was full of unnecessary roadblocks for those not financing at the dealership. (The rates were honestly not competitive to what is in the marketplace.) As mentioned, Dad is elderly, and he had to make a 40 minute trip to Brookline 3 separate times, when things really could have been handled online with DocuSign or a similar secure service. That aside, the dealership has been great with a couple little issues we've had since taking delivery - a few sensors that needed a reset, etc. Again, big thank you to Jeremiah for his knowledge, patience and constant communication. We really do appreciate it. More

Prompt response to my email inquiry. Upon my arrival I was pleasantly greet and waited on. My sales associate Xavier Pena was exceptional informative and very helpful. Upon my arrival I was pleasantly greet and waited on. My sales associate Xavier Pena was exceptional informative and very helpful. More

Luis Gonzalez was efficient at drop off, clear and timely with updates and a pleasure to work with. with updates and a pleasure to work with. More

Luis Gonzalez is great. Kept in contact with me throughout the process of the 30k service. Remembered me from a previous experience at Audi Brookline. Easy drop off and pick Kept in contact with me throughout the process of the 30k service. Remembered me from a previous experience at Audi Brookline. Easy drop off and pick up of our Q5 and was able to understand what work needed to be performed with honest upfront pricing. More

My experience buying my new car from Brookline Audi was stress free especially making the deal alone as a woman. stress free especially making the deal alone as a woman. More

Luis provades outstanding profesional service Everyone highly trained Love this place Will recommend to my friends highly trained Love this place Will recommend to my friends More

Excellent service! The people are the best- from sales & management to service. I was there for service & it was timely and efficient! Every thing went smoothly The people are the best- from sales & management to service. I was there for service & it was timely and efficient! Every thing went smoothly More

Great service from Luis and his team. Luis was courteous and knowledgeable upon my sign in and service was quicker than anticipated. Overall, very good experience. Luis was courteous and knowledgeable upon my sign in and service was quicker than anticipated. Overall, very good experience. More