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Audi Brookline

Brookline, MA

4.8
797 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 797 reviews

December 18, 2021

Scheduled me right away. They were very accommodating and did my repairs while I waited. A convenient place to bring your Audi for service. More

by ijschaefer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens
Dec 20, 2021 -

Audi Brookline responded

Thank you for your 5-stars! We're happy that we were able to accommodate you during your recent appointment! See you next time at Audi Brookline!

December 18, 2021

Superb experience. Excellent communication, very responsive, highest possible degree of customer satisfaction. Kervens Noel was superb. More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Dec 20, 2021 -

Audi Brookline responded

Thank you for the fantastic feedback, Gary! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care! - The Audi Brookline Team

December 08, 2021

Went in for tire pressure check and the mechanics were able to salvage the tire without having to replace the whole thing. Kervens took great care of all communications between the teams. More

by Seda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens
Dec 09, 2021 -

Audi Brookline responded

Hi Seda, thank you for sharing your review! We're so happy that Kervens worked hard during your entire appointment! -Audi Brookline

December 08, 2021

Kervins provided us with excellent car service. He addressed all issues professionally and kindly. Kervins gave us a thorough explanation of repairs. He is an asset to the customer service department More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervins Noel
Dec 10, 2021 -

Audi Brookline responded

We're glad Kervins made this a five-star experience, Nancy! Thank you so much for taking the time to leave Audi Brookline such a great review!

December 06, 2021

Having had a previous positive experience with the team at Audi Brookline it was a natural choice to return for a new vehicle. From presenting Stephanie Bagu with an idea for my next car to receipt of the More

by ade.fujee
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Veiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Claudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joana, Kervens , Stephanie Bagu
Dec 08, 2021 -

Audi Brookline responded

Thank you for trusting Audi Brookline with your loyal business! We're so glad Stephanie was able to help you find the perfect vehicle and that the team worked hard to make your experience a smooth one. Enjoy your new ride and please don't hesitate to reach out if there's anything else we can assist you with!

December 01, 2021

Professional, reliable and trustworthy. They’ve serviced my car since I bought it there. Kervens has been helpful and transparent with all my service appointments. More

by Winwoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens
Dec 02, 2021 -

Audi Brookline responded

You've made our day! Thank you for taking the time to leave the Audi Brookline team your fantastic feedback!

November 27, 2021

Kervens did an outstanding job: clear descriptions of work, responsive, timely and proactive communicator. And, a good guy. More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens
Nov 30, 2021 -

Audi Brookline responded

Hi Mark - thank you so much for taking the time to share this wonderful feedback; Kervens will be so happy to hear it! We appreciate you coming to visit us here at Audi Brookline and hope to see you again next time!

November 23, 2021

Everyone here was so helpful and kind. They really made sure to work within my budget and still get me something I loved. Wonderful service. Thank you!! More

by Rachellartz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emile Salem
Nov 24, 2021 -

Audi Brookline responded

It was our pleasure to assist you! Thanks for visiting our team here at Audi Brookline. We hope to see you again next time!

November 23, 2021

Miscommunication and senior techs not working on Saturdays led to delays but once cleared the work was perfect. More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Audi Brookline responded

Thank you for being a loyal Audi Brookline customer, George! We appreciate your honest feedback and hope to see you next time!

November 20, 2021

Chris Garvin is a terrific person. He’s honest, trustworthy, knowledgeable and wants to help you have what you need. More

by Bellinp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Audi Brookline responded

We appreciate your wonderful feedback and can't wait to share it with Chris! Thanks for trusting Audi Brookline with your business - we hope to see you again next time!

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