Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Brookline
Brookline, MA
797 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester.
High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention.
Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 797 reviews
January 22, 2022
I have bought at least 6 cars at this dealer. They were rude and sold a car I wanted but needed to wait 12 hours. Alec Fine was rude and downright mean. He called the wrong phone number to reach me. I then rude and sold a car I wanted but needed to wait 12 hours. Alec Fine was rude and downright mean. He called the wrong phone number to reach me. I then worked with every sales manager other than my initial sales person Ahmad. He tried but can’t seem to be able to handle any issue without talking to a sales manager. I buy a car every 3 years - usually an audi. The dealership is very close to my home. This sale was horrendous. I ultimately had to wait for another car for 2 months with no choice of color. I extended my lease on my audi until the new one arrived this week., Alec took advantage of the COVID SITUATION AND A DEARTH OF CARS. I picked up my car December 20 and Alec came over to thank me and he should have been apologizing. The thank you was an afterthought and insincere. Another strike against the dealership. I will go for service- the department has much improved over the years. More
by sube12
January 19, 2022
Brookline Audi’s service department has been vastly improved. Aramayis and his team are truly service-oriented and customer-oriented. Very helpful and communicative. A noticeable upgrade. improved. Aramayis and his team are truly service-oriented and customer-oriented. Very helpful and communicative. A noticeable upgrade. More
by Jkaudi
Employees Worked With
January 18, 2022
I had the pleasure of working with Manny Rios Alers at Audi Brookline when purchasing my new Q7. He was knowledgeable, courteous, and very professional. This is the second car I have bought through them Audi Brookline when purchasing my new Q7. He was knowledgeable, courteous, and very professional. This is the second car I have bought through them and I highly recommend working with Manny when looking for your next car. More
by snelken77
Employees Worked With
Manny Rios Alers
January 14, 2022
Fantastic location. Dedicated, knowledgeable and professional staff. My new Audi A5 convertible is a truly superior driving experience And, she is beautiful. professional staff. My new Audi A5 convertible is a truly superior driving experience And, she is beautiful. More
by SHELLEE50
January 12, 2022
Audi Brookline service are awesome! Luis was great to work with and unbelievably professional! It is a pleasure to have your car serviced at Audi Brookline. work with and unbelievably professional! It is a pleasure to have your car serviced at Audi Brookline. More
by keith long
Employees Worked With
Luis in service department!
January 10, 2022
I worked with Ahmad at Audi Brookline. He was a pleasure to work with. Very knowledgeable and great at followng up on details. I would highly recommend working with him to find your next car. to work with. Very knowledgeable and great at followng up on details. I would highly recommend working with him to find your next car. More
by MICHELLE
Employees Worked With
Ahmad
January 10, 2022
Great customer service and great service definitely recommend A++++. Felix Mojica help me a whole lot on the purchase of my new Audi. recommend A++++. Felix Mojica help me a whole lot on the purchase of my new Audi. More
by Nery
January 05, 2022
The customer service was great. Everyone was very helpful and welcoming and all my questions were answered and I was happy to leave with my car. and welcoming and all my questions were answered and I was happy to leave with my car. More
by Jeetendrajungthapa
Employees Worked With
Other Employees :
Stephanie Bagu, Emile Salem
