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Audi Brookline

Brookline, MA

4.8
797 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 797 reviews

April 02, 2022

Easy check in. Car was ready before promised time.Consulting Luis is pleasant.I requested that my windshield fluid be checked and it was done for free. Thank you. More

by Dolly
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
Apr 04, 2022 -

Audi Brookline responded

We hope to continue this level of service with our future customers, Dolly! Luis and our team look forward to seeing you next time at Audi Brookline!

March 31, 2022

I had a wonderful experience service experience with Luis! excellent customer service and attention-to-detail. I highly recommend him! More

by Ninja23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Gonzalez
Apr 01, 2022 -

Audi Brookline responded

We're so happy to hear you had a great experience with Luis! Thanks for visiting Audi Brookline and please don't hesitate to reach out if we can be of service again in the future!

March 24, 2022

I brought my Etron in with a safety concern and as always was attended to properly - my concern was taken care of completely under warranty and always appreciate the car wash and vacuum this place is incredi More

by Heidi & Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aramayis Grigoryan
Mar 25, 2022 -

Audi Brookline responded

Thank you for taking the time to share your experience working with our technicians! We're happy that they got you back on the road safely! See you next time at Audi Brookline!

March 23, 2022

Incredibly professional and kind. Best customer service experience I have ever had. I will always be bringing my Audi to this dealership. 100% recommend to anyone and everyone. More

by Audiq7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Audi Brookline responded

Thank you for sharing your experience working with our team at Audi Brookline! We look forward to seeing you next time!

March 22, 2022

I am very grateful to Kevens for his excellent work and for being very attentive to my car. I took his professional advice and assigned the following appointment. I will look forward to meeting him. More

by Lana
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis
Mar 23, 2022 -

Audi Brookline responded

Lana, we are so proud to hear that Kervens are the team at Audi Brookline can take great care of you! Thank you so much.

March 21, 2022

Luis was great and service was perfect. On time and all were very helpful. Thank you. More

by Terry.keane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
Mar 21, 2022 -

Audi Brookline responded

It was our privilege to serve you, Terry! Thanks so much, from all of us here at Audi Brookline!

March 19, 2022

Very efficient service. Had recall parts other dealers didnt. Easy to scheudle ans get a loaner. They have mastered communications via text. And did servie in the ti More

by freedman215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens nowl
Mar 22, 2022 -

Audi Brookline responded

This is great to hear! Thank you for coming to Audi Brookline!

March 15, 2022

Friendly and efficient. I was a bit disappointed that when I picked the car up I found that my metal key dangle was missing and no one said anything about it. More

by kgoldstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Audi Brookline responded

We appreciate your honest feedback! Please don't hesitate to reach out to our team to discuss any concerns you may have so we can help improve your experience. Thank you! - Audi Brookline

March 14, 2022

Efficient service , friendly and thoughtful. I am happy with the results. The loaner was wonderful. More

by Daleeholman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Audi Brookline responded

Hi Dale, thank you for sharing your 5-star review! We look forward to seeing you next time at Audi Brookline!

March 12, 2022

Always a great experience. They are fast and efficient and I never feel like they’re trying to squeeze money out of me (like every other dealership ever)! More

by Jamiebstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens
Mar 14, 2022 -

Audi Brookline responded

Jamie, we are so glad to hear that you had such a great time at Audi Brookline! We are very proud of our team for taking good care of you.

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