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Audi Brookline

Brookline, MA

4.8
810 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 810 reviews

April 21, 2022

On the whole, I think it's a decent dealership. I don't always think they put the customer first More

by doug raymond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervins
Apr 22, 2022 -

Audi Brookline responded

Hi Doug, thank you for sharing your honest feedback. If anything our team can improve on, feel free to reach out to our team.

April 17, 2022

Nice clean new facility, with an efficient and accessible service intake procedure. What a relief to have the reconstruction completed More

by dmurphy33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervans Noel
Apr 18, 2022 -

Audi Brookline responded

Thank you for sharing your review! We're happy you enjoyed our new facility! See you next time at Audi Brookline!

April 16, 2022

Excellent on time service. Through talk with service rep and clean facility. Spoke to salesperson about lease. More

by mallen10a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

mallen10a responded

Excellent on time service. Service Representative kept in touch

Apr 16, 2022 -

mallen10a responded

Excellent on time service. Clean faculty and responsive representative

Apr 19, 2022 -

Audi Brookline responded

Thank you for taking the time to share this wonderful feedback! We look forward to serving you again in the future! - The Audi Brookline Team

April 15, 2022

Timely service. Excellent communication with customer regarding progress of service and availability of parts. As I live nearby, and parts were delayed, they were More

by kazoos.lodging0s
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Gallo
Apr 18, 2022 -

Audi Brookline responded

Thank you for the wonderful feedback! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care! - The Audi Brookline Team

April 14, 2022

Excellent friendly service and made the process very easy and explained well Also a beautiful comfortable building More

by Tshapiro
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silvio Santos
Apr 15, 2022 -

Audi Brookline responded

It means so much to us to hear that we've earned your five-star rating! Thank you for coming to Audi Brookline!

April 11, 2022

Chris was great and knowledgeable. He helped me figure out what I wanted and I ended up in a great car! More

by Ben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Bagu, Silvio Santos, Felix Mojica, Emile Salem
Apr 12, 2022 -

Audi Brookline responded

Hi Ben, thank you for sharing your experience working with Chris at Audi Brookline! See you next time!

April 10, 2022

I was able to work with Silvio on the purchase of my second Audi and I couldn’t be happier! He really listened to what I wanted and needed and helped make it happen! I couldn’t be more impressed with th More

by Morgan.Wigden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silvio Santos
Apr 11, 2022 -

Audi Brookline responded

Thank you for the wonderful feedback, Morgan! We're happy to hear Silvio provided you with excellent service and we'll be sure to share these kind comments with him. Thanks for choosing Audi Brookline and please don't hesitate to reach out if there's anything else we can do for you!

April 07, 2022

Audi of Brookline is a total class act dealership. Luis Gonzalez in service was highly professional and accommodating. He did not overpromise but rather, properly outlined all my service options . More

by Julian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Gonzalez
Apr 07, 2022 -

Audi Brookline responded

Thank you for the wonderful review of our team, Julian! We appreciate your support and look forward to your next visit here at Audi Brookline!

April 06, 2022

Very helpful and transparent about their services. No surprises, and accomodated for my service needs More

by Rmajorhodnett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Apr 06, 2022 -

Audi Brookline responded

Thank you for the excellent feedback! We look forward to seeing you next time here at Audi Brookline!

April 06, 2022

Got a loaner car for the duration of my service appointment. The dealership was busy, but the service staff worked hard to keep the line moving. No complaints! More

by dentistpam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department: Luis
Apr 06, 2022 -

Audi Brookline responded

Thank you for the wonderful review of Audi Brookline! It was our privilege to serve you and we hope we have the opportunity to do so again in the future!

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