Audi Brookline

The employees of Audi Brookline went above and beyond to make my car buying experience legendary. Traveling from out of state, I was nervous about the different requirements that may exist, etc. when purcha make my car buying experience legendary. Traveling from out of state, I was nervous about the different requirements that may exist, etc. when purchasing a new car in Massachusetts - not to mention the logistics/ coordination of making time to test drive the vehicle, complete paperwork, and more. BUT this team made my purchase seamless! Cathy, Kayla, and Stephanie (along with several other staff) were courteous, transparent and ACCOMMODATING!! On top of all of this, they ensured that my car didn’t leave the lot without having passed all of standard safety checks/ inspections that would make my commute home PERFECT. Can’t thank this group enough for the exceptional service - they all deserve a raise!! Will absolutely be back to buy more vehicles and the future and would recommend them as 10 out of 10 for anyone who’s interested in buying!! More

My service person was awesome, Aramayis. My tech sent a good video of work that meeded to be do e. My tech sent a good video of work that meeded to be do e. More

AG was the best service rep I have ever had. Everything was ready in advance and he was conscientious of my time. Great follow up! Everything was ready in advance and he was conscientious of my time. Great follow up! More

Kervans is fantastic! ! He’s so attentive, thorough and detail oriented. And he always kept me informed. ! He’s so attentive, thorough and detail oriented. And he always kept me informed. More

Kervens was very helpful. I brought my car in for service without an appointment and he fit me into the schedule and then made sure I was taken care of. He organized the Uber I brought my car in for service without an appointment and he fit me into the schedule and then made sure I was taken care of. He organized the Uber cars so I was able to come home and then back to audi without having someone drive me. Overall I had an excellent t experience. More

Everyone we worked with was helpful and pleasant. Never felt rushed or pressured into any purchase. We ended up getting exactly what we wanted and that’s all you can ask for in a car-buying experien Never felt rushed or pressured into any purchase. We ended up getting exactly what we wanted and that’s all you can ask for in a car-buying experience. More

My car was towed from under the Bourne Bridge where a cluster of four poorly guarded manholes in the same lane gave me and nearly a dozen other people a broken wheel and two flats. From the time it was cluster of four poorly guarded manholes in the same lane gave me and nearly a dozen other people a broken wheel and two flats. From the time it was off of the flatbed until I picked it up Luis had answers about the status of the car, what to expect insurance-wise and transportation alternatives while I was without the car. He was available whenever I called and when I stopped unannounced he knew my name and had my paperwork at his fingertips. He is a real people person and works in a pretty competent service department. No complaints and I will return there for service. More

This dealership saved my day. In Brookline from Plymouth and badly needed service on my A4. Couldn’t drive it home. Got immediate attention, a loaner to get me home. Nervens was f In Brookline from Plymouth and badly needed service on my A4. Couldn’t drive it home. Got immediate attention, a loaner to get me home. Nervens was friendly and professional. I am grateful and more than satisfied with their service. More

New, clean, friendly and efficient. Very accurate on how long service would take. Super location too. Very accurate on how long service would take. Super location too. More

The sales rep was very helpful and friendly and thorough explaining the details of the car explaining the details of the car More