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Audi Brookline
Brookline, MA
810 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester.
High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention.
Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 810 reviews
August 24, 2022
Audi has a known defect in its 2. 0 T engine for excessive oil consumption. It has been the subject of previous recalls and class action law suits. Neither Audi of America nor the deal 0 T engine for excessive oil consumption. It has been the subject of previous recalls and class action law suits. Neither Audi of America nor the dealership, Herb Chambers, Audi of Brookline will stand by its customer and provide relief. My 2015 Audi A6 with 87,000 miles is consuming over 1.4 quarts of oil every thousand miles and the dealer said it needs to be replaced at a cost of $15,000, Buyer beware. More
by imsgold
August 19, 2022
In and out flawless, efficient . Service with a smile while you wait and car wash as well…..Thank you Service with a smile while you wait and car wash as well…..Thank you More
by dewolfe13013
Employees Worked With
August 17, 2022
Rodrigo was great. We walked in and he helped me through the process of buying a vehicle from out of state with cash. Highly recommend Audi or Brookline for a hassle fr We walked in and he helped me through the process of buying a vehicle from out of state with cash. Highly recommend Audi or Brookline for a hassle free car buying experience. The coffee is also hot and plentiful More
by Andi
Employees Worked With
Rodrigo
August 13, 2022
Car has been good but recent service unsatisfactory! Gas on loaner car at warning level and communication poor! Gas on loaner car at warning level and communication poor! More
by Amigausky
Employees Worked With
August 11, 2022
This dealership has declined dramatically since Herb Chambers took over. Expensive, horrible customer service; arrogant. Chambers took over. Expensive, horrible customer service; arrogant. More
by spgriffy
August 11, 2022
Went to Audi Brookline for 30k mi service, had not been since 2020 when they were just completing their huge renovation. Location is gorgeous, clean + bright. I had a bad exp. in 2020, this time more than since 2020 when they were just completing their huge renovation. Location is gorgeous, clean + bright. I had a bad exp. in 2020, this time more than made up for it. I was checked in promptly, even though I arrived a little late, I was updated throughout the service and Kervens went above and beyond to accommodate me needing a private space to take a work call + finding me a phone charger. I also received a video of my service showing underneath the car and what was found while I waited. I also had the option of a loaner car which I didn’t end up needing as the service was completed in a reasonable amount of time. Great exp. all around, they’ve ironed out the kinks and are running a VERY efficient shop, even washed the car and my interior mats! More
by naomie.works
Employees Worked With
Kervens Noel
August 11, 2022
Ahmed was a gentleman and professional. He walked me through the functions of the Q5. No high pressure sales. I would recommend Audi Brookline to anyone looking for an Audi. He walked me through the functions of the Q5. No high pressure sales. I would recommend Audi Brookline to anyone looking for an Audi. More
by Steven Lappin
August 10, 2022
The dealership and Kevin in particular were very responsive and professional. The sales and new car pickup process was vey easy and hassle free. responsive and professional. The sales and new car pickup process was vey easy and hassle free. More
by eric.sherbet
