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Audi Brookline
Brookline, MA
810 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester.
High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention.
Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 810 reviews
September 14, 2022
I would like to thank Pierre, Jermiah and Douglas for assisting me with the purchase of a used car, they were all professional and made the process easy. I would highly recommend this location for sales, assisting me with the purchase of a used car, they were all professional and made the process easy. I would highly recommend this location for sales, service and much more. Thank you to the Team of Audi Brookline. More
by Navid J
September 13, 2022
I am so thankful for Audi of Brookline. I was out of town, I heard a strange noise coming from the left front wheel when making slow turns. Luis, at Audi of Brookline, was able to get our c I was out of town, I heard a strange noise coming from the left front wheel when making slow turns. Luis, at Audi of Brookline, was able to get our car in service for a safety check prior to my drive back to Cleveland. Thank you! I’m extremely appreciative! More
by andrea.ellis
Employees Worked With
Luis
September 09, 2022
Terrible place to have your vehicle serviced at, beware they seem to not have many ASE certified technicians. Brought my car in twice for a low oil light first time apparently there was no issue and the se they seem to not have many ASE certified technicians. Brought my car in twice for a low oil light first time apparently there was no issue and the second time I was told they just topped it off. Never really found any issue with my oil but gave me my vehicle back vibrating like crazy. (Somehow also missed) Car never had that issue the first two times I brought it in and won't admit to being responsible for my motor mounts being shot (these were also never quoted until the 3rd service visit). After spending already $2800.00 they want me to spend another $1600.00 for something that was never an issue before they got their hands on it. I'm genuinely disappointed that I live so close to this dealer yet their service is so poor I would rather drive out of my way to get the job done right, the first time. I also contacted the AOG consumer complaint office. More
by JoseRC
September 09, 2022
This dealership is very client oriented. I am able to get my car into service in a reasonable time. They are very attentive to my comfort while I wait for work to be done. When it’s going to I am able to get my car into service in a reasonable time. They are very attentive to my comfort while I wait for work to be done. When it’s going to be a long appointment, they provide a rental car so I can get some errands done. I really appreciate their cheerfulness and straight talk as well. More
by Hansen3104
Employees Worked With
Other Employees :
All of the service department desk personal are o accommodating and easy to work with.
September 04, 2022
The staff was welcoming and professional. Everyone was courteous. The dealership is located in the city just outside Boston, so test driving is limited with no open highway nearby. Overall Everyone was courteous. The dealership is located in the city just outside Boston, so test driving is limited with no open highway nearby. Overall we had a very good experience. More
by Jrich216
August 31, 2022
This dealership is the best. All staffs are very friendly and cooperative.Thank you Su Dong for your best customer service ❤️❤️❤️ All staffs are very friendly and cooperative.Thank you Su Dong for your best customer service ❤️❤️❤️ More
by Sum Ghale
August 31, 2022
Service desk always helpful. Car drives better after service. Electronic features make services quite expensive. Sigh. Car drives better after service. Electronic features make services quite expensive. Sigh. More
by Frediawoolf
Employees Worked With
Aramayis Grigoryan and another man whose name I didn’t get
August 30, 2022
This has been a tough year with supply issues pandemic and inflation Stephanie is in an uncomfortable situation and she is trying with backup from Kayla and Tim. Certainly not the best experience but ou and inflation Stephanie is in an uncomfortable situation and she is trying with backup from Kayla and Tim. Certainly not the best experience but out of their control More
by Ntolkoffrubin
Employees Worked With
Stephanie Bagu
August 26, 2022
Excellent experience with salesperson Chris Garvin. He was knowledgeable, easy to work with and respectful of our time. No dealership sales games. I would use dealership and Chris again. He was knowledgeable, easy to work with and respectful of our time. No dealership sales games. I would use dealership and Chris again. More
by wilsonw617
Employees Worked With
