Back

Audi Brookline

Brookline, MA

4.8
810 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
Contact Dealership

308 Boylston St Rt. 9

Brookline, MA

02445

Directions

By Type

Showing 810 reviews

November 13, 2022

Great service by everyone involved. Friendly, efficient, very helpful. Luis was excellent and took great care of me and my car. More

by baruch.krauss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Nov 15, 2022 -

Audi Brookline responded

Luis and our team are happy to help, Baruch! Thank you for coming to Audi Brookline!

November 11, 2022

Visited the dealership unscheduled with a tire pressure warning light on. Service agent Luis Gonzalez was helpful, professional and focused on solving the problem as well as getting a recalll addressed an More

by Tony Morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Gonzales (so?)
Nov 11, 2022 -

Audi Brookline responded

Thank you for sharing your service experience working with Luis! We're so happy that he was able to address your issues. We hope you share your experience with friends and family, Tony! -Audi Brookline

November 07, 2022

State of the art facility and great sales representatives. It was a pleasure doing business there. More

by Andrew02067
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad
Nov 08, 2022 -

Audi Brookline responded

We appreciate you trusting the Audi Brookline team with your business, Andrew, and hope we have the opportunity to work with you again in the future!

November 04, 2022

Doesn’t give you any perks, but really nice staff that makes you feel at ease. More

by Fabregas_1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Nov 04, 2022 -

Audi Brookline responded

Thank you for the review and feedback. Our team looks forward to seeing you again next time here at Audi Brookline!

November 04, 2022

After a poor experience in Audi Burlington, I went into Audi Brookline and they they did a great job taking care of me. I first met with Sales Manager Steven Claudio and he put me in touch with Audi Speci More

by bcharles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Rios Alers, Steven Claudio
Nov 07, 2022 -

Audi Brookline responded

Congratulations on your new Q3! We're so glad Manny & Steven had the opportunity to assist you with it and we'll be sure to let them know how much you appreciate their excellent service. Take care and thanks again for choosing Audi Brookline!

November 03, 2022

Service reception was informed, courteous and quick. This was a very good experience all the way. More

by Irwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Audi Brookline responded

Thank you for the wonderful feedback! Your business is much appreciated by all of us here at Audi Brookline and we hope to see you again next time!

November 03, 2022

Service staff was very knowledgeable ,ready to listen to me who is a least tech savvy person. More

by Skunitomo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louise Gonzalez
Nov 04, 2022 -

Audi Brookline responded

Thank you for the great review of our Audi Brookline service team! We appreciate your business and hope you'll be visiting us again in the future!

October 26, 2022

I visited two other Dealerships before purchasing a car at Audi Brookline. They were by far the most professional and made the car buying process painless. Su was great to work with and was extremely res More

by Jem952
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Su Dong
Oct 27, 2022 -

Audi Brookline responded

Thank you for sharing your experience working with Su at Audi Brookline! We appreciate your 5-stars and look forward to working with you again!

October 24, 2022

Excellent service from Kervens. Very straight forward with "recommended" repairs verses "required" repairs with no pressure to take on the recommended services. Will return for se More

by sccope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Audi Brookline responded

Thank you for sharing your review! We look forward to seeing you next time at Audi Brookline!

October 22, 2022

Jose is amazing! They really have a great selection of cars here. Even had a 2023 RS3 More

by fads_reggae_0u
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Audi Brookline responded

Thank you for visiting Jose & the team here at Audi Brookline! We appreciate the positive feedback and hope to see you again in the future!

...
34
...