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Audi Brookline

Brookline, MA

4.8
810 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 810 reviews

December 01, 2022

Every one was curtious and helpful i was given a loaner my car was returned washed More

by Bruno Papabvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Audi Brookline responded

Thank you for sharing your review, Bruno! We look forward to seeing you next time at Audi Brookline!

November 30, 2022

Outstanding service department! Kervens is a gem. Good communication and explanation for all service related items. More

by Tcorcoran140
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kervens
Dec 01, 2022 -

Audi Brookline responded

Thanks for the five stars! We're glad to hear that your visit with us here at Audi Brookline was such a positive one. We hope to see you back!

November 30, 2022

Very smooth process to have our car serviced. Luis is terrific. He even sent an Uber to make pickup easy. More

by Anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 01, 2022 -

Audi Brookline responded

Your feedback is great to hear! Thank you for coming to Audi Brookline! We'll see you next time!

November 28, 2022

Beautiful dealership and very professional staff kept me informed every step of the way and pricing was very fair More

by Heidi & Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Vautrinot
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Audi Brookline responded

Thank you for the kind comments! We appreciate you trusting the Audi Brookline team with your business and hope we have the opportunity to work with you again in the future!

November 25, 2022

My experience with Silvio was streamlined and flawless. From start to finish everything went great! Highly recommend seeing him for your next Audi. More

by JN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Silvio Santos
Nov 28, 2022 -

Audi Brookline responded

Thank you for rating Silvio and Audi Brookline five stars! We look forward to seeing you for your next Audi purchase and hope you love your new ride!

November 25, 2022

I’ve had great experiences with this dealership. I bought my A4 there and have returned for regular servicing. Luis has been my service rep and it’s consistently a pleasure to work with him, he’s ve More

by dhuszar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez - 5 stars!
Nov 28, 2022 -

Audi Brookline responded

Thank you for taking the time to leave us with such a great five-star review! Luis and the team are happy you feel confident bringing your Audi A4 for service at Audi Brookline! We look forward to seeing you again!

November 22, 2022

Really great experience, friendly and helpful staff, very accommodating and knowledgeable, made the process very painless! More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo Bastos
Nov 23, 2022 -

Audi Brookline responded

Thank you for trusting the Audi Brookline team with your business, Joe! We appreciate the kind feedback and hope we have the opportunity to work with you again in the future!

November 19, 2022

Always a disappointment. From the minute I walked in for oil change to finding plastic bottles left in my car. More

by Farnaz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Gomes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Audi Brookline responded

Thank you for taking the time to leave us a review. We're truly disappointed to hear about this experience and will make sure it gets looked into with our team. If you have any additional feedback you'd like to share, please feel free to contact me directly. Thanks again, Timothy Veiga - General Manager - tveiga@herbchambers.com

November 15, 2022

Convenient, responsive and we were able to work out a new lease deal we were happy with. It was our third or fourth More

by Jcronin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Audi Brookline responded

Thank you for trusting the Audi Brookline team with your business! We appreciate your kind feedback and look forward to seeing you next time!

November 14, 2022

Have bought 3 cars from dealer. Sales were seamless. Patient and low key. Plus very responsive. Outstanding service department bends over backward to accommodate my schedule and nee More

by sgsimon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Berg. , Tim Veiga
Nov 15, 2022 -

Audi Brookline responded

It's so amazing to hear how much you enjoy visiting our service center! It means a lot to us to be your go-to resource for sales and service, and we look forward to assisting you again! Thank you! - Audi Brookline

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