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Audi Brookline

Brookline, MA

4.8
810 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 810 reviews

December 11, 2022

Kervens Noel as per usual was extremely helpful over the course of our service experience. He is very accommodating, very knowledgeable, and a very personable! A pleasure to work with! More

by Tricia Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Dec 13, 2022 -

Audi Brookline responded

We're so happy to hear this wonderful feedback, Tricia, and can't wait to share it with Kervens! Thanks for being an Audi Brookline customer - we look forward to seeing you next time!

December 10, 2022

This is my second service with this excellent service department and advisor. Luis Gonzales was extremely professional and knowledgeable and communicated all pertinent information to me in a timely manne More

by jjjacobs22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Gonzales, Audi Service Advisor
Dec 13, 2022 -

Audi Brookline responded

Thank you for coming to see Luis and our team! We're glad your service visit to Audi Brookline was so easy and we look forward to seeing you again!

December 09, 2022

They were very friendly, super helpful, and a true pleasure to work with. Thank you! More

by Silvia & Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aramayis Grigoryan
Dec 09, 2022 -

Audi Brookline responded

Thanks for the five stars, Silva and Brian! We hope to see you back! -Audi Brookline

December 09, 2022

Herb Chambers/Brookline Audi is a fantastic dealership that offers easy, honest service. Most importantly what makes the difference at a dealership is the service representative. Kervens Noel happens to b More

by scottmallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Dec 12, 2022 -

Audi Brookline responded

Scott, thank you so much for taking the time to share this wonderful feedback! We're so glad Kervens & the team continue to earn your support and we'll be sure to share these kind comments with them. Take care and we'll see you next time here at Audi Brookline!

December 09, 2022

Luis in the service department is fantastic! He is very professional, polite and a delight to work with. Give this man a raise! More

by The Baron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Gonzalez = 10 stars
Dec 12, 2022 -

Audi Brookline responded

Thank you for the kind review! We're certainly lucky to have Luis on our team and we'll be sure to share this wonderful feedback with him. Take care and thanks again for your support, from all of us here at Audi Brookline!

December 07, 2022

People super nice and efficient But terribly expensive service but really warm intelligent nice staff Thank you Judith More

by Judithgurewich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Audi Brookline responded

Thank you, Judith! We are happy that you feel confident coming to the Audi Brookline service center!

December 05, 2022

I was very impressed on my first service visit with the professional and courteous approach to my issue. It was resolved perfectly on time after an overnight stay, and I was even offered an Uber ride home More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens in service department gets 5 stars
Dec 06, 2022 -

Audi Brookline responded

Thank you for sharing your experience! We're so glad our team was able to resolve your issue and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - Audi Brookline

December 04, 2022

Very good Ahmad was very? helpful wit our lease We still will need more help with this new car More

by raneirotti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Naeem
Dec 06, 2022 -

Audi Brookline responded

Thank you for the kind review! Please don't hesitate to reach out directly if Ahmad & the team can be of further assistance!

December 02, 2022

Everyone was so helpful! I definitely recommend getting a car from them! Thank you guys again. More

by Rmm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Vautrinot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmad Naeem
Dec 02, 2022 -

Audi Brookline responded

Thank you for choosing Audi Brookline! We look forward to seeing you next time!

December 01, 2022

Great and efficient dealer that has modernized their service a lot over the past 2 years. More

by Claudio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Dec 02, 2022 -

Audi Brookline responded

Thank you for trusting the Audi Brookline team with your business, Claudio! We appreciate the kind feedback and look forward to your next visit!

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