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Audi Brookline
Brookline, MA
810 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester.
High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention.
Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 810 reviews
January 12, 2023
THIS THE WORSE LOCATION IN BOSTON and yall should stay clear of this dealership. They only work on 2018 and up, they will give you an excuse for why your car isn't worth something to try an get you into a clear of this dealership. They only work on 2018 and up, they will give you an excuse for why your car isn't worth something to try an get you into a new car or lease. This location are liars and they do it right in your face. The experts say something but the real real expert fix your vehicle and i have you back on the road. STAY CLEAR OF THIS LOCATION IF YOU LOVE YOUR CAR... David is a liar on all levels of life. More
by Kcaustin23
Employees Worked With
January 11, 2023
Kervens was extremely professional and helpful! My car was fixed and ready on the date it was promised. My car was fixed and ready on the date it was promised. More
by Alexandrie05
January 10, 2023
Hello there, i got my car service on December 21 2022. Where i was told my motor was no good and need a bunch of things the tech individual wasn't right on. Today January 10 i go into the dealership to in Where i was told my motor was no good and need a bunch of things the tech individual wasn't right on. Today January 10 i go into the dealership to inform them that my car is working anf fixed but you had an individual start an argument with me to then tell me I DONT KNOW STUFF ABOUT CARS. The personally David because he's the expert started to argument with me because i told him his tech wasn't completely right. The employee at the dealership STARTED TO YELL because he wanted to be right. They charge me 500 dollars for an diagnostic that was wrong. I STRONGLY RECOMMEND EVERYONE TO THINK 3 TIMES BEFORE COMING TO BROOKLINE IN MASS. They lie to get money from you More
by Kcaustin23
Employees Worked With
January 10, 2023
Hello there, i got my car service on December 21 2022. Where i was told my motor was no good and need a bunch of things the tech individual wasn't right on. Today January 10 i go into the dealership to in Where i was told my motor was no good and need a bunch of things the tech individual wasn't right on. Today January 10 i go into the dealership to inform them that my car is working anf fixed but you had an individual start an argument with me to then tell me I DONT KNOW STUFF ABOUT CARS. The personally David because he's the expert started to argument with me because i told him his tech wasn't completely right. The employee at the dealership STARTED TO YELL because he wanted to be right. They charge me 500 dollars for an diagnostic that was wrong. I STRONGLY RECOMMEND EVERYONE TO THINK 3 TIMES BEFORE COMING TO BROOKLINE IN MASS. They lie to get money from you. Definitely stay away from this location if you care for your car, they will lie to you right in your face without any care in this world. More
by Kcaustin23
January 05, 2023
Great customer service and support, the salespeople are easy to work with and no pressure easy to work with and no pressure More
by Pbruno33
December 30, 2022
Took 2. 5 hours to do an oil change. They didn't even reset the 'service due' message on my dashboard. My car is a 2021 with 8500 mi on it. 5 hours to do an oil change. They didn't even reset the 'service due' message on my dashboard. My car is a 2021 with 8500 mi on it. More
by Mark
Employees Worked With
December 29, 2022
We had a very positive experience buying our new Q5 at Audi Brookline. Silvio was personable and knowledgeable as the salesman. They searches and found the combination of packages, color and availability Audi Brookline. Silvio was personable and knowledgeable as the salesman. They searches and found the combination of packages, color and availability and it was all smooth as silk. More
by Wes
