Audi Brookline

Costumer service was awesome. Service impeccable. Kenneth is a rockstar and took very good care of keeping us informed the entire time Service impeccable. Kenneth is a rockstar and took very good care of keeping us informed the entire time More

Ken was great. Friendly, quick and provided enough information about the services (both prior to the work and upon completion). Friendly, quick and provided enough information about the services (both prior to the work and upon completion). More

Friendly and efficient onboarding process from initial contact to the signing of the deal. Sales person Steven was highly representative, knowledgeable, helpful and attentive. contact to the signing of the deal. Sales person Steven was highly representative, knowledgeable, helpful and attentive. More

There is a billboard close to my house that reads: " Herb Chambers - We don't sell you cars, we help you buy them...". I always thought this was an interesting statement as buying cars is typically any Herb Chambers - We don't sell you cars, we help you buy them...". I always thought this was an interesting statement as buying cars is typically anything but fun. After a ton of research, my wife and I decided that it was time to turn her car in and purchase an Audi Q5 Hybrid. We visited three dealerships in total. The first two dealerships were not able to meet my needs. We ended up at Herb Chambers Audi Brookline where we were fortunate to meet Xavier Pena - Audi Brand Specialist. From the moment I met him, I knew our experience at Herb Chambers was going to be better and different. Xavier was calm, not overly aggressive, confident, and very knowledgeable about the Q5. He was respectful and listened to what we had to say. After a great discussion, he asked us what he could do to help us buy a car. He brought our offer to his Sales Manager, advocated for us and we soon came to an agreement. We drove home late in the day feeling confident that we got the best deal possible and thankful that we took the time to go to Herb Chambers Audi Brookline. I enthusiastically recommend visiting Herb Chambers Audi Brookline and Xavier if you are in the market for an Audi, if you want a great deal and a respectful, seamless purchasing experience. Oh, and by the way, Xavier gave us his personal cell phone number and told us to call at any time if we have any questions. Have you ever had a car salesperson do this? More

Always excellent - trustworthy, thorough and efficient. Brookline in my backyard and local relationships and loyalty mean a lot Brookline in my backyard and local relationships and loyalty mean a lot More

Bought a new RS7 2021. Everytime I have an issue Luis, Kervens, and Jeff from service go out of their way to accommodate me as best they can. The service I get is top notc Everytime I have an issue Luis, Kervens, and Jeff from service go out of their way to accommodate me as best they can. The service I get is top notch. I would purchase another car just knowing the service that comes at this dealership. More

Chris Garvin is the best! We highly recommend him to anyone interested in an Audi. We highly recommend him to anyone interested in an Audi. More

Customer service is top notch when working with the service department. Luis knows both my partner and I and works really hard to be as efficient as possible. Brought our Q5e in for a recall and it was service department. Luis knows both my partner and I and works really hard to be as efficient as possible. Brought our Q5e in for a recall and it was such an easy experience. Really appreciate up to date text messages about the work being done. More

Service is excellent: they care, they listen they work together.. Eleven, twelve, thirteen, fourteen, fifteen. together.. Eleven, twelve, thirteen, fourteen, fifteen. More

My husband and I recently test drove and purchased a used Audi at Audi Brookline. Everyone we dealt with on a rainy afternoon (Moses in sales, Alex in the Business Office) were friendly, knowledgable, and pr Audi at Audi Brookline. Everyone we dealt with on a rainy afternoon (Moses in sales, Alex in the Business Office) were friendly, knowledgable, and professional. They never rushed us, even though it was the end of the day, and we felt no pressure to buy. They genuinely wanted us to be happy with the car and the purchase process. We both remarked afterward that all car purchases should be so pleasant! More