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Audi Brookline

Brookline, MA

Overview
Employees
Reviews
Vehicles
4.8
810 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 810 reviews

February 28, 2023

I came in told salesman(Felix) what I wanted to buy and within 30 minutes I purchased a car. I visited plenty of Audi dealers and none of them was I able to get a good price. I would like to thank the Audi More

by Peter Ferreira
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bethaney Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Mojica
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Mar 02, 2023 -

Audi Brookline responded

Thank you for leaving Felix this five-star review, Peter! It means so much to us that your visit resulted in a new car! We love to see customers go home with the perfect vehicle and look forward to your next visit! - Audi Brookline

February 27, 2023

Wonderful service department. They go above and beyond to help customers. I have always had the best experience when having my car serviced. More

by Gemgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
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Mar 01, 2023 -

Audi Brookline responded

Thank you for your excellent review! We hope you trust our team for all of your service needs! -Audi Brookline

February 26, 2023

William was my service rep, He went above and beyond to solve my problem with the tow hitch. More

by Geoff
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William
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Mar 01, 2023 -

Audi Brookline responded

Geoff, thanks for taking a moment to share this with us. We're glad William could help you out with the tow hitch, and he--and our team--is here if you have any other needs. Thank you for coming to Audi Brookline!

Mar 01, 2023 -

Audi Brookline responded

Geoff, thanks for taking a moment to share this with us. We're glad William could help you out with the tow hitch, and he--and our team--is here if you have any other needs. Thank you for coming to Audi Brookline!

February 25, 2023

Overall excellent. Su was good and the sales manager, Steve, excellent. F & I guys were efficient and respectful. More

by rob.stearns
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Fernandez, Su Dong
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Feb 28, 2023 -

Audi Brookline responded

Rob, thanks so much for taking the time to leave Audi Brookline a review. We're glad Su, Steve, and the team could assist and provide top notch customer service!

February 15, 2023

Silvio was fantastic to work with. He made the entire car buying experience convenient and easy. Entire staff was helpful and pricing was right. More

by Boylecc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silvio Santos
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Feb 15, 2023 -

Audi Brookline responded

Thank you for rating Silvio and Audi Brookline five stars! We look forward to seeing you again!

February 15, 2023

They were able to complete what was supposed to be a 2 day recall in a morning. Great service and quick! More

by Jan.W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aram 5 stars!
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Feb 16, 2023 -

Audi Brookline responded

It was our privilege to serve you, Jan! Please don't hesitate to reach out if we can assist you with any future automotive needs! - The Audi Brookline Team

February 13, 2023

Chris is a delight. Everyone was so helpful and friendly. I had a great experience. More

by mb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2023 -

Audi Brookline responded

Thank you for the kind review! We're so glad you enjoyed working with Chris & the team here at Audi Brookline and we hope we have the opportunity to serve you again in the future. Take care!

February 08, 2023

Everyone was very professional and Kervens was super. He deserves a raise! Everything worked as I was told it would More

by msmulow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only worked with Kervens
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Feb 09, 2023 -

Audi Brookline responded

Thank you for the wonderful feedback! Kervens & the team are honored to receive your support and hope to see you again next time here at Audi Brookline!

February 07, 2023

Excellent and very responsive service. Luis was professional and informative and efficient - responding to my questions and concerns with care and consideration. More

by ellen.boiselle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2023 -

Audi Brookline responded

We appreciate the wonderful feedback, Ellen! Thanks for visiting Luis & the team here at Audi Brookline and please don't hesitate to reach out if we can be of service again in the future!

February 03, 2023

My service agent was very helpful and responsive. waited for car was comfortable and time was reasonable. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service agent was Aramayis Gragorian. .
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Feb 06, 2023 -

Audi Brookline responded

Thank you for sharing your experience! It was a pleasure having you visit us here at Audi Brookline and we hope you'll keep us in mind for any future automotive needs. Take care!

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