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Audi Brookline
Brookline, MA
810 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester.
High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention.
Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 810 reviews
May 23, 2023
Kervens is undoubtedly the best service specialist, additionally the rest of the staff including car technicians are super attentive, thorough and incredibly professional and helpful! additionally the rest of the staff including car technicians are super attentive, thorough and incredibly professional and helpful! More
by tirzah.shakespeare
Employees Worked With
Kervens Noel
May 22, 2023
Excellent place to have your car serviced and it is a convenient to get to from my home. convenient to get to from my home. More
by israels127@aol.com
Employees Worked With
May 20, 2023
The entire team at Brookline Audi couldn’t have been more helpful. Everyone was so polite and explained patiently everything I needed to know. Kervens went out of his way to keep me updated on the status of helpful. Everyone was so polite and explained patiently everything I needed to know. Kervens went out of his way to keep me updated on the status of my car throughout the day. He went over in detail what service done to the car at the time of pickup. Manny was excellent helping reset my myAudi app. And took time to help me, stepping away from something else he was involved with. Overall it was a very good experience. More
by Audigirl
May 18, 2023
Great dealership with tons of options. Xavier was a true professional and provided flexible options that tailored to my needs every step of the way! Xavier was a true professional and provided flexible options that tailored to my needs every step of the way! More
by AD
Employees Worked With
May 17, 2023
Audi Brookline staff were great, Professional. Jeremy Wall was on point and made the process easy. He took care of everything and then some. He went beyond to ensure we were satisficed. Alex Fin Jeremy Wall was on point and made the process easy. He took care of everything and then some. He went beyond to ensure we were satisficed. Alex Fine in finance was great and explained about the details. Pierre Bonilla checked in on us to see if we were happy. More
by Ivette D
May 13, 2023
I scheduled an appt to have my seasonal tires, which the dealership stores at an exorbitant rate, put on my car. Herb Chambers Audi had neglected to take them out of storage, so, they were not on site a dealership stores at an exorbitant rate, put on my car. Herb Chambers Audi had neglected to take them out of storage, so, they were not on site and available to be put on the car. They were also doing an oil change, which they did not charge me for, in order to make up for the error. This was the right thing to do, but doesn't make up for my time wasted. I will need to make time to go back again, compounding the mistake and sloppy service. More
by Plipson
Employees Worked With
May 11, 2023
Audi Brookline helped to make the car buying process more enjoyable and created a seamless transaction for me. enjoyable and created a seamless transaction for me. More
by Bmiele
Employees Worked With
May 09, 2023
The service is excellent —- Mais is super—the loaner was ready—things were done on time, and right ready—things were done on time, and right More
by Bear
Employees Worked With
