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Audi Brookline

Brookline, MA

4.8
810 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 810 reviews

August 03, 2023

Excellent. Courteous efficient. Everything was done quickly. I was in and out on time and appreciated the car wash. More

by Mwitkin
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Aug 03, 2023 -

Audi Brookline responded

We're glad to know you had an efficient and timely experience at Audi Brookline! Thanks for appreciating our service, including the car wash. We look forward to serving you again in the future.

August 02, 2023

Actually a nice experience. Sales staff knowledgeable but not pushy. Very fair and would definitely deal with again. More

by PistolP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed Naeem
Aug 03, 2023 -

Audi Brookline responded

We're glad to know you had a positive experience with our sales staff at Audi Brookline. We strive for fairness and knowledge in all we do, so it's great to see that reflected in your visit! Looking forward to seeing you again in the future!

August 01, 2023

From the first contact who was Bethany. To Tyler who set me up with Manuel my salesman. Everyone was very professional and made this an easy transaction. Charlie who delivered my q8 was s More

by Slow1050
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bethaney Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Rios Alers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Audi Brookline responded

We're so glad to know that our team at Audi Brookline made your car buying experience smooth and easy. Your recommendation means a lot to us! Enjoy your new Q8, we'll be here if you need anything in the future.

July 29, 2023

I shopped five other Audi locations during my search. The level of professionalism, transparency, and customer service from Steven and Manny here was unmatched! They made this irritating process seamless More

by Dmkodra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Fine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Rios Alers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Claudio
Aug 02, 2023 -

Audi Brookline responded

Thank you for the 5-star rating! We're glad to hear that Steven and Manny provided top-notch service during your car shopping experience at Audi Brookline. We appreciate your recommendation and see you again!

July 28, 2023

Courteous staff, informed about recommended repairs, given a choice as to whether or not you would like to do them or not More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Jul 31, 2023 -

Audi Brookline responded

Steve, we appreciate your feedback! Our team at Audi Brookline always aims to provide knowledgeable and respectful service. Thanks for taking the time to share your experience with us!

July 26, 2023

Dealership is fine. I’ve worked with their service center. They have been responsive. Aramayis is excellent More

by Jow00001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aramayis
Jul 27, 2023 -

Audi Brookline responded

We're happy to hear that Aramayis provided you with great customer service during your visit. We appreciate your kind words and see you next time at Audi Brookline!

July 20, 2023

Chris was awesome throughout the process. My second experience with him and Audi of Brookline and could not be happier! Great experience all around! More

by Jgallary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Audi Brookline responded

Thank you for your kind words! We're delighted that Chris and our team could provide you with a great experience. We appreciate your loyalty and look forward to serving you in the future!- The Audi Brookline Team

July 20, 2023

This team is amazing! I was in a terrible spot with a flat tire and Dave Gomes, Bill Kramer, the amazing technician brought me right in from the tow, replaced my tire and More

by Shannonmcaulfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Vautrinot
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Kramer and a Tech named Jimmy, Tim Veiga, Steven Claudio
Jul 21, 2023 -

Audi Brookline responded

Hey Shannon, thank you for the amazing review! We're happy that Dave, Jimmy, and our team could assist you with your flat tire situation. It's great to hear that we were able to get you back on the road quickly. Drive safely!- The Audi Brookline Team

July 20, 2023

My experience purchasing a car from Audi Brookline was excellent. I worked with Steve Claudio and Jeremy Wall through the entire purchase. They were fast to answer all my questions and helped me feel at e More

by TM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Claudio
Jul 21, 2023 -

Audi Brookline responded

Thank you for sharing your positive experience, Tanya! We're delighted to hear that Steve and Jeremy provided excellent service throughout your car purchase. We appreciate the recommendation and hope you enjoy your top-quality Audi from Audi Brookline. If there's anything else we can assist with in the future, please let us know. Have a great day!

July 20, 2023

My experience purchasing a car from Audi Brookline was excellent. I worked with Steve Claudio and Jeremy Wall through the entire purchase. They were fast to answer all my questions and helped me feel at e More

by TM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Claudio
Jul 20, 2023 -

Audi Brookline responded

Tanya, we're so glad to hear that Steve and Jeremy provided you with an excellent car-buying experience at Audi Brookline! Thank you for recommending them and our dealership. We appreciate your business and hope you enjoy your top-quality car. Drive safely, and if there's anything else we can assist you with in the future, please don't hesitate to reach out!

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