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Audi Brookline

Brookline, MA

4.8
810 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 810 reviews

August 23, 2023

Professional staff Competent Took time to hear any concerns and questions Offered expertise and suggestions Accommodating More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kramer
Aug 24, 2023 -

Audi Brookline responded

Hey Chuck, thank you for the positive review! We're delighted to know our team at Audi Brookline was able to provide you with a professional and accommodating experience. We'll see you next time! Have a great ride!

August 22, 2023

Easy in and out. Very informative. Will come back next time my car needs any service. More

by Wjablonki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept Kervens
Aug 22, 2023 -

Audi Brookline responded

We appreciate the kind feedback and rating for us! We hope to see you again at Audi Brookline! Thank you!

August 19, 2023

It was a wonderful experience working with this dealer. They were very professional and knowledgeable. They answered all of my questions and concerns. More

by Tjfurlo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Rios Alers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Audi Brookline responded

Tjfurlo, we're glad to know you had a wonderful experience with us at Audi Brookline. Our team is always here to help answer any questions or concerns! Thanks for the review!

August 19, 2023

Chris was a pleasure to deal with and explained everything in detail. I highly reccomend the team. More

by NancyB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Audi Brookline responded

It's wonderful to hear that Chris was so helpful during your visit, Nancy! Thank you for rating Audi Brookline five stars!

August 16, 2023

The sales rep and management staff work hard to ensure that you have a great experience. More

by roydaley1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Claudio, Silvio Santos
Aug 17, 2023 -

Audi Brookline responded

Hey Roy, thank you for sharing your great experience with our team at Audi Brookline! We'll see you next time! Have a great day!

August 15, 2023

I trust that they take good care of me and my car. I am very satisfied with both the work and the people who work there More

by ashpete2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Audi Brookline responded

We're delighted to know that you trust our team at Audi Brookline with your car. Your satisfaction is important to us, and we appreciate the positive feedback! Have a great day!

August 07, 2023

The absolute best dealership for personalized service- sales, financing, easy to work with, car readiness & thinking of every detail to make it a stellar experience! More

by Judy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Audi Brookline responded

Hey Judy, thank you for the 5-star rating! We're delighted to hear that you had a stellar experience with our team at Audi Brookline. We appreciate your feedback and shall see you next time. Have a great ride!

August 05, 2023

Excellent service from Kervens and the team. We had a broken door lock with parts delayed but they gave us a loaner in the meantime. Very friendly folks, service with a smile. More

by JackyN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens
Aug 07, 2023 -

Audi Brookline responded

Hi Jacky, it's great to know Kervens and the team at Audi Brookline were able to assist you during your time of need. We're always here with a smile! Thanks for sharing your experience.

August 04, 2023

I had gone there for a service call due to an unfortunate experience at another dealership. Needless to say, they have my business. More

by daviddavis212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kramer in Service...5 stars
Aug 04, 2023 -

Audi Brookline responded

David, we're glad to have earned your trust and business here at Audi Brookline. We'll always be ready to provide top-notch service when you need it!

August 04, 2023

Great attention paid to solving a complicated engine problem on a 10 year old Audi. Nice people in service. Great mechanic on the shop. Impeccable loaner. It just took a bit long!! Weeks. But I am a lon More

by msalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luiz
Aug 07, 2023 -

Audi Brookline responded

We appreciate your patience and understanding as we worked to resolve the engine issue on your Audi. Our team at Audi Brookline is dedicated to providing top-notch service, even if it takes a bit longer than expected! We're glad you felt well taken care of during this process.

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