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Audi Brookline

Brookline, MA

4.8
810 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 810 reviews

September 08, 2023

Service Advisors Aramayis and Luis and the service team were phenomenal to deal with. The car needed a part replaced and came back looking like the day I picked it up from the show room! More

by ZKurland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aramayis and Luis
Sep 12, 2023 -

Audi Brookline responded

Thank you for the 5-star rating! We're delighted to know that Aramayis and Luis at Audi Brookline were able to help you out effectively. We'll see you next time! Have a great ride!

September 08, 2023

Luis was excellent and went above and beyond to help me out with my Q7 More

by joe
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
Sep 08, 2023 -

Audi Brookline responded

Hi Joe! Thank you for leaving us this five-star review and shout out to Luis and our team at Audi Brookline. We appreciate it! Enjoy your Audi Q7!

September 07, 2023

Great service in every way. My 10 year old runs and looks like new. First rate staff and mechanics. More

by glendon
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Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Audi Brookline responded

Hey Glendon, thank you for choosing Audi Brookline for your vehicle needs! We look forward to assisting you again in the future! Safe travels!

September 07, 2023

Service staff very professional and thorough. I was pleasantly surprised by the positive experience. I’ll will ho back to the dealership More

by V.Miner
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Audi Brookline responded

Hi Miner! We're delighted to know you had a positive experience with our service staff at Audi Brookline! We appreciate your feedback and look forward to seeing you again. Safe travels until then!

September 06, 2023

Recently, I had service in this dealership. Their service is exceptional at every stage of the entire process. James Johnson, Tquisha Albret, and Alunni Karin were highly professional and effic More

by eugene49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Johnson, Tquisha Albret, and Alunni Karin
Sep 06, 2023 -

Audi Brookline responded

Hey Eugene, we're delighted to know that James, Alunni, and Tquisha at Audi Brookline provided you with exceptional service experience. We appreciate your feedback and recommendation! Hope to see you on your next visit. Safe travels!

September 05, 2023

This is the best Audi dealership/service center in the Boston area. It’s always a pleasure to work with them. More

by Werner
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Audi Brookline responded

Werner, we're delighted to know you've had positive experiences at Audi Brookline. Thanks for your support and kind words!

September 01, 2023

The service and advisor was excellent in helping me diagnose what was the cause of my cars brake issue, after diagnosis since the service would take awhile I was able to use the loaner in the time bein More

by Salma
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
William Kramer
Sep 05, 2023 -

Audi Brookline responded

Hi Slama! We're glad to know that Bill from our team at Audi Brookline was able to help diagnose and fix your car's brake issue efficiently. It's great you found the loaner service helpful too! We look forward to serving you again in the future.

September 01, 2023

People and service was top notch. They worked around a tight timeline I had given I was front out of town. More

by Mike.riccardi
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kervins
Sep 06, 2023 -

Audi Brookline responded

Hey Mike, thank you for the positive review! We're glad to know our team at Audi Brookline was able to accommodate your tight timeline. We'll see you next time! Have a great ride!

August 28, 2023

Entire process start to finish was easy and painless. Felix answered all my questions about the vehicle, and the communication from the beginning was terrific. More

by Annieg1963
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Mojica
Aug 29, 2023 -

Audi Brookline responded

Hi Annie, We're delighted to know that Felix and our team at Audi Brookline made your car-buying process easy and painless. Thanks for the great review! We'll see you next time!

August 28, 2023

Their service is exceptional. They are communicative, reliable and get the job done. Best experience I have had ever. More

by J AR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Aug 30, 2023 -

Audi Brookline responded

We're delighted to know that you had an exceptional experience with our team at Audi Brookline. Your positive feedback about our communication and reliability is greatly appreciated! Safe travels!

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