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Audi Brookline

Brookline, MA

4.8
810 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 810 reviews

September 30, 2023

I was putting off purchasing a new vehicle because I didn't want to go through the whole "dealership experience" and have only purchased from smaller, private businesses in the past. I lucked out that M More

by Christine
Recommend Dealer
Yes
Employees Worked With
Manny Rios Alers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Audi Brookline responded

Christine, we're delighted to know that Manny made your experience at Audi Brookline a positive one. We always aim for our customers' satisfaction and it's great to see this reflected in your visit. Thanks for the feedback!

September 30, 2023

Chris Garvin was our sales associate and he left us feeling confident that we made the right decision and supported of every step of the way. More

by erniesull
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Audi Brookline responded

Ernie, it's great to know that Chris was able to make your experience at Audi Brookline a confident and supportive one. Thanks for sharing!

September 28, 2023

Awesome people in the service department knowledgeable and helpful let me know what was happening throughout the service to my car. This dealership is very clean More

by gscotter5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Sep 28, 2023 -

Audi Brookline responded

We're glad to know that you had a positive service experience with our service team at Audi Brookline! Thank you for choosing us! We hope to serve you again in the future! Safe travels!

September 23, 2023

Good service. They kept me informed as the repairs were progressing, Plesant and clean facility More

by Pengwn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Sep 26, 2023 -

Audi Brookline responded

We really appreciate you taking the time to leave Audi Brookline this awesome review, thank you!

September 22, 2023

The car was serviced in the correct amount of time cccc cccc cccc cccc cccc More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Audi Brookline responded

We really appreciate you taking the time to leave Audi Brookline this awesome review, thank you!

September 17, 2023

Excellent customer service. Communication is excellent. Car was serviced same day. Very impressed with the dealership. More

by marcrschwartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aramayis Grigoryan
Sep 21, 2023 -

Audi Brookline responded

Hey Marc, thank you for the positive review! We're delighted to know you had a positive service experience with our team at Audi Brookline. We'll see you next time! Have a great ride!

September 13, 2023

Kervins was excellent with me. Very cheerful, honest, and staightforward. I'd certainly recommend him to friends and others. More

by back bay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Audi Brookline responded

Thank you for the 5-star rating! We're happy to know you had a positive service experience with Kervins at Audi Brookline. We appreciate your recommendation and see you again! Have a great ride!

September 12, 2023

Prompt, efficient service at all times; this is my 4th Audi in 11 years, and I couldn’t be happier with Audi of Brookline. More

by Robin A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Audi Brookline responded

Hey Robin, thank you for the positive review! We're happy to know you've had consistently efficient service with our team at Audi Brookline. We appreciate your loyalty and see you again! Enjoy your new ride!

September 11, 2023

Chris Garvin has always been awesome to deal with and this time was no different, from start to finish. More

by jgifford
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Audi Brookline responded

Thank you for the 5-star rating! We're happy to know that Chris provided you with an awesome experience at Audi Brookline from start to finish. We'll see you next time! Safe travels!

September 11, 2023

professional. efficient comprehensive service. a pleasurable buying experience. Manny, my sales rep was onowledgeable, informative More

by sskinner
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Manny Rios Alers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Audi Brookline responded

We're glad to know you had a professional buying experience with Manny at Audi Brookline. Thanks for the positive feedback! We'll see you next time. Have a great ride!

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