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Audi Brookline

Brookline, MA

4.8
805 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 805 reviews

December 22, 2024

I take pride in maintaining my vehicles and don’t mind paying for good, thorough, and reliable service. Unfortunately, my experience at this dealership was the exact opposite: frustrating, dismissive, and More

by Adamellisharper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Gomes
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Kennith, my service agent was very attentive and knowledgeable. He made sure that the car had a total service even though I had just come in for an oil change. More

by Claudia.Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kennith
Dec 23, 2024 -

Audi Brookline responded

Hi Claudia, we're delighted to hear that Kenneth provided such attentive service during your visit to Audi Brookline. We look forward to serving you again! Have a great ride!

December 20, 2024

Fantastic experience, prompt, responsive and court. Customer obsessed, worked to my time Left happy and satisfied More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Dec 20, 2024 -

Audi Brookline responded

Dan, we're delighted to hear you had a fantastic experience with us at Audi Brookline! Thank you for your kind words and support. Enjoy the ride!

December 16, 2024

As usual, the visit and work done was very efficient and professional. I recommend Audi of Brookline. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 16, 2024 -

Audi Brookline responded

Andy, thank you for recommending Audi Brookline! We're glad to hear your visit was efficient and professional. We look forward to serving you again in the future!

December 13, 2024

Costumer service was awesome. Service impeccable. Kenneth is a rockstar and took very good care of keeping us informed the entire time More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
Dec 16, 2024 -

Audi Brookline responded

Kelly, it's fantastic to hear that Kenneth provided you with awesome customer service at Audi Brookline. We appreciate your feedback and hope to see you again soon!

December 13, 2024

Ken was great. Friendly, quick and provided enough information about the services (both prior to the work and upon completion). More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Dec 16, 2024 -

Audi Brookline responded

Kyle, we're delighted to hear that Ken provided you with friendly and informative service at Audi Brookline. Thanks for sharing your experience!

December 07, 2024

Friendly and efficient onboarding process from initial contact to the signing of the deal. Sales person Steven was highly representative, knowledgeable, helpful and attentive. More

by Cornelis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven
Dec 07, 2024 -

Audi Brookline responded

Hi Cornelis, we're delighted to hear that Steven provided you with a friendly and efficient experience at Audi Brookline. We hope to see you next time! Enjoy your new ride!

December 02, 2024

There is a billboard close to my house that reads: " Herb Chambers - We don't sell you cars, we help you buy them...". I always thought this was an interesting statement as buying cars is typically any More

by Ron Frohock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Vautrinot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda McEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Audi Brookline responded

Ron, thank you for sharing your experience with Xavier and the team at Audi Brookline! We're delighted to hear that he provided a respectful and seamless purchasing process. Enjoy your new Audi Q5 Hybrid, and don't hesitate to reach out if you need anything further!

November 27, 2024

Always excellent - trustworthy, thorough and efficient. Brookline in my backyard and local relationships and loyalty mean a lot More

by Dogneurology
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Veiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kervens Noel
Nov 27, 2024 -

Audi Brookline responded

We're delighted to hear that you find our service at Audi Brookline trustworthy and efficient! We truly value your loyalty and appreciate having such a supportive local customer. Thank you for the kind words!

November 27, 2024

Bought a new RS7 2021. Everytime I have an issue Luis, Kervens, and Jeff from service go out of their way to accommodate me as best they can. The service I get is top notc More

by Rafvazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Mojica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kervens
Nov 27, 2024 -

Audi Brookline responded

We're delighted to hear that Luis, Kervens, and Jeff always provide you with top-notch service at Audi Brookline. Thank you for your kind words and continued trust in our dealership!

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