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Audi Brookline
Brookline, MA
888 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester.
High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention.
Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 888 reviews
July 20, 2025
Paul and his colleagues Louis, Jeff and Kervens on the Audi Brookline service team are great to work with. While I’ve typically gone with local, independent mechanics shops and steered away from dealer-ba Audi Brookline service team are great to work with. While I’ve typically gone with local, independent mechanics shops and steered away from dealer-based service departments, Audi Brookline is the one exception. I hope Herb and the rest his leadership team understand just how good and valuable the staff at Audi Brookline are to us customers! More
by Jeff
Employees Worked With
Paul, Louis, Kervens, Jeff (the people listed in sales and service don’t appear to be Audi Brookline personnel)
July 11, 2025
Excellent repairs and good salesmanship . Quick service and very well informed mechanics and sales personnel. Quick service and very well informed mechanics and sales personnel. More
by hweinstein
Employees Worked With
July 10, 2025
Very efficient and professional both in service and sales - keep up the good work! Thanks! - keep up the good work! Thanks! More
by Leo J
Employees Worked With
July 03, 2025
Paul was amazing. He remembered me from my last service. He corrected the error that was entered in the computer and he communicated all through the process. He made i He remembered me from my last service. He corrected the error that was entered in the computer and he communicated all through the process. He made it very easy. More
by petersondavis
July 02, 2025
I had just purchased a slightly used 2024 Q5e and needed a quick new car inspection to verify the vehicle's condition. Although the service department was very busy on that Saturday, Laura was able to magic a quick new car inspection to verify the vehicle's condition. Although the service department was very busy on that Saturday, Laura was able to magically squeeze it in. I also had the chance to see Laura interact with other customers, and in each case, she was kind, patient and knowledgeable in her customer service. I'd give her 11 out of 10 stars! Thank you Laura! Rick More
by Blue Q5e
Employees Worked With
Laura Prodell
June 29, 2025
The representative is knowledgeable and user-friendly. The repair was completed within a very rapid time frame. I already recommended Brookline Audi to my family and friends. The repair was completed within a very rapid time frame. I already recommended Brookline Audi to my family and friends. More
by eugene49
June 25, 2025
Very comfortable showroom with the small amenities of water and a fabulous coffee machine . Sales staff is friendly and helpful water and a fabulous coffee machine . Sales staff is friendly and helpful More
by Felicebre
Employees Worked With
June 22, 2025
I have had Luis as my service advisor two or three times. He has always gone above and beyond, especially when he assisted with a warranty issue. He explains things well and it is always a pleasure to work w He has always gone above and beyond, especially when he assisted with a warranty issue. He explains things well and it is always a pleasure to work with him. More
by PatsFan
Employees Worked With
Fernandez, Luis
June 20, 2025
Paul listened to my concerns and worked with the service techs to diagnose and solve the problem. techs to diagnose and solve the problem. More
by A5 owner
Employees Worked With
