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Audi Brookline

Brookline, MA

Overview
Employees
Reviews
Vehicles
4.8
816 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 816 reviews

January 27, 2025

Ken was great to work with on a few repairs needed. He helped utilize my CNA warranty. Great service by Ken and Audi More

by GD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken
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January 25, 2025

They were very professional and thorough. They kept me informed during the whole process. I give them an A rating. More

by bp284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kervens from service
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January 24, 2025

I recently brought in my Q5 for the recommended 40k miles service with a missing rear windshield wiper issue to Brookline Audi. It took all day to complete my service but my Service Advisor Kenneth was able More

by Alan12888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Meltzer
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Jan 25, 2025 -

Audi Brookline responded

Hi Alan! We're delighted to hear that Kenneth and the Audi Brookline team provided excellent service for your Audi Q5. We appreciate your patience during the process and are glad you had a positive experience with us! Safe travels ahead!

January 23, 2025

Jeff is great - he explains everything thoroughly and is super kind. Based on his service alone I would recommend this dealership to anyone! More

by pearce.will518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
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Jan 23, 2025 -

Audi Brookline responded

We're delighted to hear that Jeff provided such excellent service at Audi Brookline! Thank you for recommending us, and we hope to see you again soon.

January 22, 2025

Great communication throughout the whole process. I will be going back for future services or repairs. More

by Tom R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Meltzer
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Jan 23, 2025 -

Audi Brookline responded

Tom, we're delighted to hear about your positive experience with our team at Audi Brookline! We look forward to assisting you with any future services or repairs. Safe travels until then!

January 19, 2025

Kervens is outstanding. Straight shooter. Very thorough. Audi Brookline did great work At this leave without More

by ADB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Audi Brookline responded

We're delighted to hear that Kervens provided such outstanding service at Audi Brookline! Thank you for sharing your experience, and we hope you enjoy every mile in your new vehicle! Safe travels!

January 18, 2025

Ken Meltzer at Audi Brookline provided excellent service and communication throughout my cars maintenance work More

by peterklucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Meltzer
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Jan 20, 2025 -

Audi Brookline responded

Hi Peter, we're delighted to hear that Ken provided excellent service and communication during your car's maintenance at Audi Brookline. Thank you for sharing this positive feedback! Safe travels!

January 08, 2025

Very accommodating and thorough. Service advisors are helpful and go above and beyond. Let me use coupons that I forgot to bring the day of the service. More

by Ahfs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
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Jan 08, 2025 -

Audi Brookline responded

We're delighted to hear that our team at Audi Brookline provided such accommodating and thorough assistance. Thank you for sharing your experience with us and please don't hesitate to reach out if we can be of service again in the future!

January 04, 2025

Ken was great to work with. The service was painless and efficient. An Uber was provided as well which made it very easy. More

by ben.whitney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth
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Jan 04, 2025 -

Audi Brookline responded

Hi Ben! We're delighted to hear that Ken and the Audi Brookline team made your service experience smooth and convenient. Thank you for sharing your positive feedback!

January 04, 2025

The salesman was knowledgeable and personable. The staff were congenial and helpful. The dealership is neat and efficient. The professionalism and care of the personnel were apparent, leaving th More

by gemmagarv153
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Audi Brookline responded

Thank you for sharing this wonderful feedback about your recent visit here at Audi Brookline! We're delighted to hear that our team made your visit enjoyable and left you feeling confident in your choice. We appreciate the kind words and look forward to serving you again!

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