Audi Bozeman
Bozeman, MT
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Service was professional and courteous. All vehicle concerns were addressed. We especially appreciated the transportation arrangements made for us. All vehicle concerns were addressed. We especially appreciated the transportation arrangements made for us. More
Alejandro is one of those warm people who make you want to buy a car, even if you hadn’t intended to do so. No pressure, just caring, professional and informative. He’s an amazing asset to the team. And as to buy a car, even if you hadn’t intended to do so. No pressure, just caring, professional and informative. He’s an amazing asset to the team. And as for the Audi team, they also get 5 stars. Recent experiences with dealerships left me wondering if customer service existed any more. Audi Bozeman treats you like family. I give high recommendations! More
Alejandro was incredible! I had a hard time making up my mind and he provided multiple options for me with zero pressure. I walked away with my dream car feeling very comfor I had a hard time making up my mind and he provided multiple options for me with zero pressure. I walked away with my dream car feeling very comfortable with the process. More
First, it was difficult to get a service appointment, which was problematic since we have only one vehicle. Moreover, red warning lights don't generate confidence in the vehicle's reliability, performanc which was problematic since we have only one vehicle. Moreover, red warning lights don't generate confidence in the vehicle's reliability, performance or its quality. I was advised that these red warning lights were likely not a real problem with the vehicle...If so, why even have red warning lights? Next, after a long wait for service, the purpose of my visit was to determine why two red warning lights were coming on even through there was apparently no actual problem with the vehicle...or was there? At the time, I didn't know. The problem was located, a faulty switching device. Cost to replace $4000. Fortunately, the good news, it's covered by warranty. However, I continue to get messages that want me to pay for this device from Audi...first at 10% off, most recent at 20% off...If this is warranty work, why these misleading messages? I called the service department and was assured that this $4000 fix is indeed warranty work. So, who is responsible for these messages? If it is someone in the Audi organization, this seems very unprofessional for a high quality, high performance vehicle manufacturer. Last. FYI, I had brought my vehicle in earlier for a similar problem, but with a yellow caution light instead that came on and off randomly. The service department did not diagnose the problem during that particular visit. I have to wonder why? Most likely, it was this bad switching device...?!? Honestly, I am starting to loose confidence in my Audi. From the time I picked the vehicle up, until now with these faulty status lights, there have been problems. I truly hope that this warranty work will clear up the latest problem. BTW, I don't remember the name of lady that helped us with our service...Maya? More
Always friendly and accommodating! Smiles all around from the employees. Explains everything and lets you know what to expect. Smiles all around from the employees. Explains everything and lets you know what to expect. More
From the immediate greeting upon arriving to the explanation of the services and associated invoice, very professional and efficient service! Retrieving a clean vehicle is a very nice bonus. Keep it explanation of the services and associated invoice, very professional and efficient service! Retrieving a clean vehicle is a very nice bonus. Keep it up, Audi!! Josaine Gieser in the service dept. is awesome. I always feel like I am well informed and my concerns are taken care of. More
Nolan took my Audi immediately when I arrived; much appreciated so I only waited an hour, instead of having to be couriered back and forth which requires much more time. appreciated so I only waited an hour, instead of having to be couriered back and forth which requires much more time. More
Audi Bozeman staff was very helpful and made my car buying experience seamless. A special thanks to Maya Christensen for all her help in facilitating the process buying experience seamless. A special thanks to Maya Christensen for all her help in facilitating the process More



