Audi Boise
Boise, ID
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Routine service & airbag recall The Audi service dept. took care of the above work quickly and efficiently. The loaner vehicle they gave me made the process simple. Thanks for everyt The Audi service dept. took care of the above work quickly and efficiently. The loaner vehicle they gave me made the process simple. Thanks for everything! More
Great Experience Buying a Used Car We absolutely love the used Toyota Camry we bought from Boise VW. Chris Scharf was very professional, helping us from beginning to end of our experie We absolutely love the used Toyota Camry we bought from Boise VW. Chris Scharf was very professional, helping us from beginning to end of our experience choosing a car that best meets our needs. Like many people, we weren't looking forward to dealing with any car salesman. But from the moment we drove onto the VW customer parking lot, we were put at ease. The best car shopping experience we've ever had. - The Waltons More
Matthew was awesome He was professional and worked with us. Never tried pressuring us into anything. We made a good deal and I would recommend Matthew to anyone. He was professional and worked with us. Never tried pressuring us into anything. We made a good deal and I would recommend Matthew to anyone. More
No part After 10 years VW doesn’t have parts for the Routan. However, the service department worked a fix and I’m on the road again. After 10 years VW doesn’t have parts for the Routan. However, the service department worked a fix and I’m on the road again. More
Amazing!! My service from Audi of Boise was beyond my expectations!!! They did an amazing job with my vehicle; extremely flexible and accommodating! I’m very h My service from Audi of Boise was beyond my expectations!!! They did an amazing job with my vehicle; extremely flexible and accommodating! I’m very happy with the service team! More
2011 A4 Amazing service provided by the team at Audi Boise! They went above and beyond to help with my issue. Tony and Alisha are great to work with! Amazing service provided by the team at Audi Boise! They went above and beyond to help with my issue. Tony and Alisha are great to work with! More
Great folks, always excellent service! I took my 2015 Q5 in for a potential recall repair. (It didn’t need fixing) Scored a great loaner and was able to make all my appointments for the da I took my 2015 Q5 in for a potential recall repair. (It didn’t need fixing) Scored a great loaner and was able to make all my appointments for the day. More
Horrible I first emailed our concerns, a week later no response. Over 2 weeks ago we put down money to hold a a 2013 Ford Expedition EL. We were told the car I first emailed our concerns, a week later no response. Over 2 weeks ago we put down money to hold a a 2013 Ford Expedition EL. We were told the car could be delivered in a week. We asked about shipping, we were informed that it cost $700 but they could ship for $500. Through out the past 2 weeks we have attempted to complete the paperwork. Which in the end took over a week to mail because your agent was "busy with customers". Upon getting the paperwork and overnighting back with a large down payment we were informed that they could not release the car to shipper as some of our paperwork was lost. This is incredibly worrisome as it includes personal information. We have though resent the paperwork. In the mean time we have learned that shipping is $750 which we paid all of. Because the agreement of $500 means we are getting an Amazon card for $100 and $100 off the car price. None of these details were disclosed prior to our sending a large down payment. It is disappointing we are not "customers" and that this process has proven to be lacking in follow through and clear pricing. More
Unexpected repair, Exceptional Service Had an unexpected road hazard flattened my tire. Was worried about a specialty Tire being available and in stock. Not only did Audi Boise get me a rep Had an unexpected road hazard flattened my tire. Was worried about a specialty Tire being available and in stock. Not only did Audi Boise get me a replacement tire but they were able to provide a loaner car for myself to get back to work. Excellent customer service More
Awsome Ivan, Peter and the crew went out of their way to take exceptional care of me I travelled from the Bay Area and they met me in Elko which was 200 mile Ivan, Peter and the crew went out of their way to take exceptional care of me I travelled from the Bay Area and they met me in Elko which was 200 miles out of their way. Met me brought the car I wanted to took my trade-in paperwork was done everything within 15 minutes fantastic service once again thanks everyone on the team More