Audi Boise
Boise, ID
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Setting wait time expectation Well, for the second time at this dealership I was told the service would take a few hours and I was there all day. I would have made very different Well, for the second time at this dealership I was told the service would take a few hours and I was there all day. I would have made very different plans for each of my days had realistic expectations been set from the beginning. At least this last time the service was completed. The first time it happened I had to go back another day to get the job done. Everyone is very nice and I’ve had technicians go above and beyond... it’s just that making plans for a two hour service that turns into an eight hour service is beyond frustrating, especially when it happens twice. More
SLC TLC Excellent and thorough service! They took in my rare Corrado that needed attention when others in town said no. Incredibly knowledgeable and hard w Excellent and thorough service! They took in my rare Corrado that needed attention when others in town said no. Incredibly knowledgeable and hard working dedicated mechanics and service manager. Highly recommend VW Boise service department! More
RS7 service Awesome service...Zorin was great to work with...followed when parts in...worked me in quickly...great job communicating status and hitting committed Awesome service...Zorin was great to work with...followed when parts in...worked me in quickly...great job communicating status and hitting committed timeline. Thanks for all! More
Awesome The lady that checked me in was great and took care of my service. Everything was done and my car was completed timely. Awesome job. The lady that checked me in was great and took care of my service. Everything was done and my car was completed timely. Awesome job. More
Recalls Service Great customer service. I called got in when I needed. I had questions, they had answers and took the time to explain things to me. Great customer service. I called got in when I needed. I had questions, they had answers and took the time to explain things to me. More
Audi excellent setvice Thank you for such fast and prompt service When purchasing my used vehicle very professional and easy to work with Would recommend them to everybody t Thank you for such fast and prompt service When purchasing my used vehicle very professional and easy to work with Would recommend them to everybody to go buy a car at More
New car lease We just went to look at SUV models. Our lease was about to expire on our Honda CR-V. We spoke to the sales team drove a new Tiguan and decided to take We just went to look at SUV models. Our lease was about to expire on our Honda CR-V. We spoke to the sales team drove a new Tiguan and decided to take one home. The sales team was friendly and efficient. They were able to answer our questions and we really liked the car. We have purchased from this dealer before and would recommend them if you are looking for a new car. More
Ray and Ivan stepped up bigtime. Challenged credit. No one to help. In a spot I’ve never been. Ray and Ivan did some magic and turned it all around. Patient and helpful. Gre Challenged credit. No one to help. In a spot I’ve never been. Ray and Ivan did some magic and turned it all around. Patient and helpful. Great Job!! More
Extremely competitive price I had researched online various prices for a new TDI Touareg in three different states of Volkswagen dealerships. Hands-down Boise Volkswagen had the I had researched online various prices for a new TDI Touareg in three different states of Volkswagen dealerships. Hands-down Boise Volkswagen had the lowest most competitive price. The sales person Peter Pieroni Who I dealt with on the phone was beyond helpful knowledgeable and very easy-going.Definitely a five-star experience. More
Service Everything went as well as it can go. Great service department. Ready when promised. Car was clean. Definitely will go there again for ser Everything went as well as it can go. Great service department. Ready when promised. Car was clean. Definitely will go there again for service department More