Audi Bloomington Normal

lost trust . Was told I needed a new tire when in fact I didn’t Was told I needed a new tire when in fact I didn’t More

Efficient friendly staff and service, fair price, Nathan does a great job and taking care of my needs does a great job and taking care of my needs More

Service was prompt, friendly and all work appeared to be done properly. The car was washed when delivered and checkout was quick and efficient. done properly. The car was washed when delivered and checkout was quick and efficient. More

We had the best experience we’ve ever had buying a car, especially since we were looking to buy pre-owned . They brought over a vehicle from their Peoria location just so we could test drive. Minimum ha especially since we were looking to buy pre-owned . They brought over a vehicle from their Peoria location just so we could test drive. Minimum hassle and negotiation. Alexandrea and Wilson were great to work with. Highly recommend! More

Always pleasant helpful staff, dealership is very clean easy to get to also. No issues easy to get to also. No issues More

Phenomenal experience with this dealership without even setting foot inside. Purchased my dream vehicle and Alex and Wilson both made the whole process smooth and simple. My Crosstrek was quickly and conve setting foot inside. Purchased my dream vehicle and Alex and Wilson both made the whole process smooth and simple. My Crosstrek was quickly and conveniently delivered to me here in Arkansas. Great customer service and the car is even better than anticipated! 🥳🙌 ⭐⭐⭐⭐⭐ More

I ordered a part for my vehicle and tried to get ahold of the dealer to get the status of the part and no one would answer even when a salesman tried twice. Went in and was told by a pink hair girl it shoul the dealer to get the status of the part and no one would answer even when a salesman tried twice. Went in and was told by a pink hair girl it should be in tomorrow and I would get a text or email. 2 days later and went in and she told me they had accidentally given my part to someone else and now the part is back ordered for 2 months. I needed this part to put my intake back together and now will have to find somewhere else and wait for them. More

Everything was great except for them paying off my Buick. After 2 weeks of owning the Subaru, I had to make a payment for the Buick that I wasn't counting on. After 2 weeks of owning the Subaru, I had to make a payment for the Buick that I wasn't counting on. More

Dealer sold the car to someone else for more money after we already agreed deal. No Business ethics. we already agreed deal. No Business ethics. More

The dealership sold me a new audi. Prior to me purchasing, a recall for the airbag went into effect. They proceeded to still sell me the new audi with an open recall on September 9, 20 Prior to me purchasing, a recall for the airbag went into effect. They proceeded to still sell me the new audi with an open recall on September 9, 2022 which is federally illegal. The manager on the phone said the recall must have slipped through the cracks when I purchased the vehicle. I would not have bought the car if I was aware an airbag recall was active on it. I’ve reached out to audi corporate for a solution as this was an illegal sale. It put my safety at risk driving the vehicle and I would have purchased a different vehicle if I knew this vehicle had this recall active. Audi broke the law to get me to buy the car. Great to know audi valued a sale more than the law and my safety More