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Audi Beverly Hills - A Fletcher Jones Company - Service Center
Beverly Hills, CA
857 Reviews
857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center
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February 23, 2021
Booked my appointment & checked-in online. Yulissa was professional and did a great job explaining my repair needs and establishing priorities. Great job securing a lifelong customer. professional and did a great job explaining my repair needs and establishing priorities. Great job securing a lifelong customer. More
by discoverjewels
Employees Worked With
Yulissa Nunez
February 20, 2021
She is a professional and problem solver, fast service, and very friendly, I enjoyed the seamless service. Thank You so much will come again. I will recommend it. and very friendly, I enjoyed the seamless service. Thank You so much will come again. I will recommend it. More
by bozgold
Employees Worked With
Yulissa Nunez
February 19, 2021
Nice clean facility well maintained. Miss the capuccino which will hopefully be back after the Covid-19 pandemic is under better control. Excellent service department. which will hopefully be back after the Covid-19 pandemic is under better control. Excellent service department. More
by AudiRick
Employees Worked With
Carlos Lazo
February 07, 2021
Always have great service! From the start when I drive into service I am greeted immediately and my service advisor arrives within minutes to take care of me. into service I am greeted immediately and my service advisor arrives within minutes to take care of me. More
by Hjellis
Employees Worked With
Kamiar Akhlaghi, Darryl Thomas
February 04, 2021
I have taken both my Audi here and have always been satisfied with the service. George Chala and the service dept. staff were very knowledgeable. satisfied with the service. George Chala and the service dept. staff were very knowledgeable. More
by Shay
Employees Worked With
George Chala
January 30, 2021
Still the easiest place in LA to get your Audi serviced. State-of-the-art, clean facility. Carlos is great at keeping you informed of the progress of your car’s service via text. I was in twice this State-of-the-art, clean facility. Carlos is great at keeping you informed of the progress of your car’s service via text. I was in twice this week for different Audi’s. Q5 for its free 1st service. Got a 2021 Q3 loaner. The day after with my eTron for a Service Campaign. Unfortunately, they ran out of Audi loaners. Was given an option for Uber 2 ways or Enterprise. Rental. I thought about being in a 45 minute ride with a stranger during Covid so opted for enterprise since it was only 5 minutes away. Got a medium GMC SUV- made me really appreciate my Audi’s! One thing during Covid, I would suggest is that service advertise on how they are cleaning the vehicle after service. Other dealers are stating disinfectant Clean Pur or other similar products. The only issue that persists is that the online service portal on their website has been broken for more than a month. I mentioned it to Omar when they called on the phone. More
by Calbear92
Employees Worked With
Carlos Lazo
January 24, 2021
Easy and convenient experience for something that needed immediate tending to in my A4. In and out in an hour. My service rep Carlos Lazo was attentive and informative and good to his word. And with the immediate tending to in my A4. In and out in an hour. My service rep Carlos Lazo was attentive and informative and good to his word. And with the Covid surge in Los Angeles, the extraordinary attention to sanitizing and social distancing was a big relief. In addition to the repair, they also washed my car and conducted an all-points inspection. More
by jchauber
Employees Worked With
Carlos Lazo
January 24, 2021
George Chala in the Service Department made me feel like a VIP customer and handled my car with extreme care. This was especially appreciated during these crazy Covid times. a VIP customer and handled my car with extreme care. This was especially appreciated during these crazy Covid times. More
by Lisa
Employees Worked With
George Chala
