Audi Beverly Hills - A Fletcher Jones Company - Service Center

I took my pre-owned (not purchased form Audi) Audi A3 into the dealership for service of what I thought were a few minor items. However, the issues and necessary repairs turned out to be much more exten into the dealership for service of what I thought were a few minor items. However, the issues and necessary repairs turned out to be much more extensive than I could have ever imagined and the service center never hesitated to make sure every issue was fixed without me inurring any costs. More

Mr. Perez was impecable with regards to the respect he treated me, calling me every day to update me with what was being done to my vehicle. Very friendly and professional. Mrs. Caroline looked very we treated me, calling me every day to update me with what was being done to my vehicle. Very friendly and professional. Mrs. Caroline looked very well and in a friendly way in regards to loaning me a car while mine was being serviced. Adorable and very professional lady. More

This is the first service of my car. They did a good job and really helpful. I am very satisfy with the service thank you. and really helpful. I am very satisfy with the service thank you. More

My experience was easy and pleasant. Diego was great to work with. I came in with my infant and he helped make the process as smooth as possible. Thanks! work with. I came in with my infant and he helped make the process as smooth as possible. Thanks! More

Excellent customer service. Friendly. Accomodating to my needs of specifically time. Would recommend that the website scheduling system made it more obvious to request loaners. my needs of specifically time. Would recommend that the website scheduling system made it more obvious to request loaners. More

Ken is always great. This visit was no exception. They got my car done within the day. 25,000 mile checkup, new brakes and tire rotation all seem perfect. The car is running like new! got my car done within the day. 25,000 mile checkup, new brakes and tire rotation all seem perfect. The car is running like new! More

I truly enjoyed my experience and the customer service provided was outstanding. Service representative was very knowledgeable. He suggested additional services that I should consider and kept me update provided was outstanding. Service representative was very knowledgeable. He suggested additional services that I should consider and kept me updated on the status of the repairs. My vehicle was ready at the time I was told. Will definitely be returning. More

very professional, and helpful. service was completed on time and santiago called to give me an update. only complaint I have is that I had to wait 15 minutes just to pull into the driveway. as there is n time and santiago called to give me an update. only complaint I have is that I had to wait 15 minutes just to pull into the driveway. as there is no place to leave your car on the street, this was an inconvenience. customer service called afterwards and said they'd be happy to pick my car up next time. More

Everything was very easy yesterday I was in and out quickly and my car was clean and ready when Sam said it would be. Nice job. quickly and my car was clean and ready when Sam said it would be. Nice job. More

This was my first visit to Audi Beverly Hills, even I'm Audi driver for the last 14 years, I was with other Audi dealer services. I was really positively surprised how are they treating customers, fro I'm Audi driver for the last 14 years, I was with other Audi dealer services. I was really positively surprised how are they treating customers, from the moment when I came in to the end. I couldn't be more pleased ! More