Audi Beverly Hills - A Fletcher Jones Company - Service Center

Sam was a complete gentlemen and very attentive! He kept me up-to-date on all things going on over teh course of the days it was in teh shop and he also arrange a free car for me to use while mine was in te me up-to-date on all things going on over teh course of the days it was in teh shop and he also arrange a free car for me to use while mine was in teh shop! More

They took exceptional care of me. I'm super grateful to Sam & Chris for making me feel so welcome & at home as a new Audi owner. to Sam & Chris for making me feel so welcome & at home as a new Audi owner. More

Very respectable guy and really kind! Made my audi experience one of the best ones! I am looking forward to get help from Sam again! experience one of the best ones! I am looking forward to get help from Sam again! More

I really appreciated how kind and helpful the entire staff is, from Santiago, who was the Service Advisor, to Pedro, who gave me a ride to work and promptly picked me up when the service was completed. staff is, from Santiago, who was the Service Advisor, to Pedro, who gave me a ride to work and promptly picked me up when the service was completed. Everyone seemed genuinely committed to making sure that experience was pleasant and seamless, which it was. (Someone even showed me how to use the coffee machine.) I was very impressed, and it really does make a difference. Thank you! More

Exceptional service provided by Ken! The level of attention given throughout the whole process made my visit painless and easy. It's one of the best that I've had with Audi attention given throughout the whole process made my visit painless and easy. It's one of the best that I've had with Audi More

From the first initial call to make my appointment, to the moment I walked into your dealership, everyone is courteous and friendly! Ken was very helpful and extended your shuttle service even though I w the moment I walked into your dealership, everyone is courteous and friendly! Ken was very helpful and extended your shuttle service even though I was a few miles out of the shuttle service boundaries. More

Amazing level of service. Very helpful and professional. Audi treats clients like royalty. Sam explained my complicated repair and took me to show me all the parts. The service manager at the back desk expl Audi treats clients like royalty. Sam explained my complicated repair and took me to show me all the parts. The service manager at the back desk explained the problem as I examined my parts. More

Everything was perfect and efficient. I got a loaner, i got in and out quickly, my car seems great, the price was ok i guess since i got 15% off with the discounts I received in the mail and the wash is go got in and out quickly, my car seems great, the price was ok i guess since i got 15% off with the discounts I received in the mail and the wash is gorgeous. A first class service department More

Finished the car earlier than promised. Sam was very helpful and friendly. Requested a loaner and got a very nice one. Car was cleaned when I picked up. helpful and friendly. Requested a loaner and got a very nice one. Car was cleaned when I picked up. More

I did not rate step 2 "price" because its under Enterprise Maintenance Program, this is my second time taking the Audi to this location, and I have been given and excellent service from everyone Enterprise Maintenance Program, this is my second time taking the Audi to this location, and I have been given and excellent service from everyone. from the moment I arrive until they are done with the vehicle. thank you very much for the car wash. Dennis Ticas. More