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Audi Beverly Hills - A Fletcher Jones Company - Service Center
Beverly Hills, CA
857 Reviews
857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center
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April 18, 2014
Service Sam made the service experience seamless and easy. He is a pleasure to work with. Was great to have the use of a rental vehicle for the day. Starte Sam made the service experience seamless and easy. He is a pleasure to work with. Was great to have the use of a rental vehicle for the day. Started to hook me on a new car. More
by Davidstclair
April 06, 2014
Samuel made the service visit very easy and was happy to explain everything that was done to the vehical and answer all of my questions. I needed transportation both ways and this was quick and pleasant. explain everything that was done to the vehical and answer all of my questions. I needed transportation both ways and this was quick and pleasant. More
by kellynewfield
March 31, 2014
Hello It was a great service. Things went smoothly and I got my car to the dealership and out of the dealership in the same day. It was a great service. Things went smoothly and I got my car to the dealership and out of the dealership in the same day. More
by Ericde3187
Employees Worked With
Ken Kritzer
March 29, 2014
Informative Ken was very personable. He was not pushy, something that I have issues with. I requested additonal help with my telephone and he immediately sent so Ken was very personable. He was not pushy, something that I have issues with. I requested additonal help with my telephone and he immediately sent someone to help me. There was no delay when I arrived to pick up my car. Thank you Ken More
by blesseddiva45
Employees Worked With
Ken Kritzer
March 16, 2014
Great service from beginning to end. Very courteous contact and friendly approach. Ken was making sure everything was clear and the whole experience went smoothly. contact and friendly approach. Ken was making sure everything was clear and the whole experience went smoothly. More
by Benedc
Employees Worked With
Ken Kritzer
March 14, 2014
I was greeted promptly upon arrival. Andrew was attentive and asked me appropriate questions and responded to all my concerns in a professional manner. The vehicle was ready on time and was delivered clean. and asked me appropriate questions and responded to all my concerns in a professional manner. The vehicle was ready on time and was delivered clean. The valet person was also very polite and friendly. More
by Alexvancleef
Employees Worked With
Andrew Neal
March 10, 2014
I have no words to describe the level of professionalism & friendliness of Ken. I didn't purchase my new Audi this time from Beverly Hills. I got it in San Diego. There was an adjustment that needed to be m & friendliness of Ken. I didn't purchase my new Audi this time from Beverly Hills. I got it in San Diego. There was an adjustment that needed to be made to one of the doors. Ken treated me like family. The best customer service experience I've ever received from a service advisor from any dealership. He is truly the nicest person. Even stayed a few minutes after to help me pick up my car, had it ready for me. It was after closing. Didn't rush me. Didn't make me feel I held him so he could go home to his family. When my car wasn't cleaned properly, I pointed something out in the back seat, Ken got a rag & cleaner & cleaned it himself at 7:15 at night when everyone was already on their way home. Best experience ever! Thank you Ken! More
by yvonnashallal
Employees Worked With
Ken Kritzer
