Audi Beverly Hills - A Fletcher Jones Company - Service Center

Sam was efficient, friendy and quick to help me. He got me right away a loaned car and look after me and my car in a few days. Kept me posted about the service since the day I left the car at Audi. He got me right away a loaned car and look after me and my car in a few days. Kept me posted about the service since the day I left the car at Audi. More

Rocky but great There were several issues with my car, but Adam did an amazing job making sure I was informed and well taken care of. Thank you! There were several issues with my car, but Adam did an amazing job making sure I was informed and well taken care of. Thank you! More

great customer service Everyone was very friendly and the customer service was great. Because I received the discount card in the mail I saved over $180.00. I will be back a Everyone was very friendly and the customer service was great. Because I received the discount card in the mail I saved over $180.00. I will be back and I'm considering purchasing a used vehicle. More

Awesome experience Santiago was great. He got it done perfectly and earlier than expected. Friendly and smart and fast. A pleasure to work with...makes me want to only Santiago was great. He got it done perfectly and earlier than expected. Friendly and smart and fast. A pleasure to work with...makes me want to only gave audits and only from them. More

Service The service was fairly quick. The dealership was organized and had my appointment information all ready when I arrived. The waiting area was great and The service was fairly quick. The dealership was organized and had my appointment information all ready when I arrived. The waiting area was great and generally everyone seemed very pleasant. Thank you for the experience and I will be back as long as I am in the LA area. More

Great Experience Another great experience. Ken got me in and out as quickly as possible. He is the reason I keep coming back ! The young man that gave me a lift in the Another great experience. Ken got me in and out as quickly as possible. He is the reason I keep coming back ! The young man that gave me a lift in the courtesy shuttle was also awesome More

Andrew Neal - Excellent Service Coordinator Andrew Neal is an excellent service coordinator. He took the time to answer all of my questions and was very patient with me. He made my experience Andrew Neal is an excellent service coordinator. He took the time to answer all of my questions and was very patient with me. He made my experience at Beverly Hills Audi very pleasant. A++++ More

15,000 mile service. Well, it's always the best experience when I show up at Audi BH, and the main reason for that is Ken Kritzer. I mean my Audi runs great, so I don't ne Well, it's always the best experience when I show up at Audi BH, and the main reason for that is Ken Kritzer. I mean my Audi runs great, so I don't need much service thankfully, but the times I've needed it like for my tire or when I spilled a bottle of wine in my trunk, Ken has made the trip there so easy. I always get a rental, I never wait very long no matter how busy he is, and the car is ready is a timely fashion. So I feel well taken care of. Plus, it's a great place to go and get my car washed, have a cup of coffee, and chill out. Everyone there us very nice. Feels homey. So thanks very much! More

Ken kritzer Ken always makes my visit feel personal. He is fast and efficient but doesn't rush me. He is knowledgable and resourceful a true customer advocate. Ken always makes my visit feel personal. He is fast and efficient but doesn't rush me. He is knowledgable and resourceful a true customer advocate. More

Great Service Ken did a great job, very customer service oriented. Prompt response and follow up, he called me several times to make sure I knew when the car would Ken did a great job, very customer service oriented. Prompt response and follow up, he called me several times to make sure I knew when the car would be ready and introduced me to one of the head mechanics. Thanks you Ken! More