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Audi Beverly Hills - A Fletcher Jones Company - Service Center

Beverly Hills, CA

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857 Reviews

857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center

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July 09, 2014

Audi a5 service Great help from a very knowledgable Adam Berger. Everything was done very well and on time. No problems. Berger was very helpful. Thank you A More

by cliffliu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Berger
Jul 10, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback on your service visit. I'm so pleased to hear that Adam took excellent care of you and your Audi! If you have any questions or need additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

July 08, 2014

Awesome Service I continue to come back to Audi Beverly Hills because of the awesome Customer Service from all of the staff and employees. It starts when i first pul More

by 1transition1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The General Manager and Gabby, Ken Kritzer
Jul 10, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback and your loyalty. I'm so happy to hear that our team takes excellent care of you. If you have any questions or need future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

July 04, 2014

Definitely the best dealer experience thus far I'm a first time Audi owner and I must say Audi of Beverly Hills is exceptional so far. I am impressed with Lewis Cureton when i bought the vehicle. H More

by rainenix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Cureton and Harry Cha
Jul 10, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback on your experience working with Lewis and Harry. I'm glad to hear that you are happy with your overall visit. If you have any questions or need any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

July 02, 2014

Great customer service First time coming to the Beverly Hills service center and had a great experience overall. Everyone was courteous and helped me get in and out quickly More

by MarshaJames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Neal
Jul 02, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

I'm so happy to hear your feedback. Thank you for taking the time to share your experience with our service department. If you have any questions or need any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

July 02, 2014

Great as always Brought the car in for a faulty air suspension. Had it towed from my place to the dealer, they gave me an A4 for rental. Car was ready friday but I w More

by rafaelbah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Jul 10, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback on your experience working with Ken in Service. I'm so pleased to hear that Ken took excellent care of you and your Audi! If you have any questions or need any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

June 25, 2014

Beverly Audi service center, highly recommended Friendly courteous staff and efficient service. I got even more than I asked for free. I am very satisfied with my experience at Audi Beverly! More

by lindsay0521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Berger
Jun 26, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback. I'm so pleased to hear you had an excellent experience here at Audi Beverly Hills. If you have any questions or need any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

June 20, 2014

Great experience As usual the experience at Fletcher Jones Audi was excellent. I have never had anything but the very best service there, in either they service depart More

by swalkerca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Jun 24, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback on your experience working with Ken in Service. If you have questions or need future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

June 19, 2014

Superior Service I brought my A3 in for repair and Ken, my service advisor, is as good as the come. I received daily updates on my cars progress and Ken is knowledga More

by Rpmcheese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Jun 19, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your feedback! I'm so happy to hear that Ken took excellent care of you and your Audi A3. If you have any questions or need future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

June 17, 2014

Change of Heart Normally I don't like this service center at all. I don't like that they are not open on Saturday and I haven't had good experiences there at all (st More

by TraceyMcCormack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
traceymccormack
June 14, 2014

Thank you Ken was awesome! So personable and helpful. I was thrilled to find such a great contact for service! I went in for a nail in my tire and he was immedi More

by Carolinebray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Jun 16, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback on your service visit with Ken! I'm so pleased to hear that he took excellent care of you and your Audi! If you have any questions or need future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

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