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Audi Beverly Hills - A Fletcher Jones Company - Service Center

Beverly Hills, CA

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857 Reviews

857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center

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August 20, 2014

Great service! Very friendly service staff, extremely respectful and courteous. They know what they are talking about and can always find you an answer! Very smart s More

by Dpatt11795
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Aug 21, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback on experience working with our team here at Audi Beverly Hills. If you have any questions or need future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

August 17, 2014

First AUDI Service Polite, prompt, friendly, easy device. i was in and out in less than 15 minutes -- with a free rental car for the day. My car was clean and ready as More

by courtneyadam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enterprise Agent - Outstanding!, Ken Kritzer
Aug 21, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback! I'm pleased to hear that you had a great service visit here at Audi Beverly Hills. If you have any questions or need future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

August 16, 2014

scheduled service always a good experience. sam was accommodating and friendly, as usual. prices on brakes were a bit high, should be more competitive. i love my audi More

by steinberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback. I'm so happy to hear that Sam took excellent care of you during your most recent visit. If you have any questions or need future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

August 15, 2014

Great experience. Harry Cha was very friendly and helpful during my visit. He made sure I was taken care, set me up with a rental and followed up as he said he would a More

by wavi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Aug 20, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback. I'm happy to hear that Harry took excellent care of you during your service visit. If you have any questions or need future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

August 15, 2014

Noise has gone This visit was to check my breaks and a strange noise was hearing in the car, and I asked for someone to have a ride to know the reason of the sound a More

by Mishari_93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Aug 21, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback. I'm happy to hear that Ken was able to help resolve your service concern. If you have any questions or need future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

July 30, 2014

Awesome service Ken has been very helpful and the service has simply been….perfect…it all went very smoothly and we felt truly cared for: we are very happy we chose A More

by carolinere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Jul 31, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback on your experience working with Ken during your service visit. I'm so pleased to hear that he took excellent care of you. If you have any questions or need any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

July 28, 2014

Service visit Audi Beverly Hills have a friendly and courteous staff. Pedro, the driver went above and beyond. Sam provided excellent follow up. I rate the quality More

by Joseph'sR8visit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback. I'm happy to hear that Pedro and Sam took excellent care of you during and after your visit. Please let us know how we can be of help in Service and don't hesitate to contact us with any additional questions. Heather Lewis, Client Care Manager

July 23, 2014

Audi Beverly Hills is excellent I had a great experience with you guys. Adam was very helpful and a nice guy. I enjoyed being there. Also, once again, the guys back in the parts depa More

by Dcreeaudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Burger
Jul 28, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback. I'm very happy to hear that you had an excellent overall experience and that Adam took great care of you. If you have any questions or need additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

July 11, 2014

Audi Lemon I leased a new audi a5 from this dealership back in March and have brought the car in 5 times over the last 3 months for an issue with the exhaust sys More

by bobby84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
July 09, 2014

Great experience! Adam was very friendly and easily provided me with all the information I needed to know. He answered all my questions thoroughly and made sure I compl More

by Reneemoussa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Berger
Jul 10, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

I'm so happy to hear that Adam took excellent care of you and that you had such a pleasant & efficient overall experience. If you have any questions or need any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

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