Audi Beverly Hills - A Fletcher Jones Company - Service Center
Beverly Hills, CA
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857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center
Very nice and helpful I had a very nice and friendly experience with my agent which was Jason Brown he provided me with the best attention and customer service I could prob I had a very nice and friendly experience with my agent which was Jason Brown he provided me with the best attention and customer service I could probably expect. It is always a pleasure to go to Audi Beverly Hills either for service or for a car wash. More
Great service Ken always takes fantastic care of me. Makes my experience easy and worry free. I appreciate him updating me and addressing all of my issues always. Ken always takes fantastic care of me. Makes my experience easy and worry free. I appreciate him updating me and addressing all of my issues always. More
Andrew Neal is exceptional service advisor As always, Andrew Neal did his job. Problem is, this was just a 25k service. Three days after, i noticed there's a slight rattling sound that can be h As always, Andrew Neal did his job. Problem is, this was just a 25k service. Three days after, i noticed there's a slight rattling sound that can be heard from the engine. That sound wasn't there before i brought my car in. I know my car. I'm just not completely happy on the techs on how they worked on my car. There's no light error indicator showing but it just bothers me. More
Thank You Chris Woodson! I recently brought my 2013 Audi S5 to Audi of Beverly Hills for a suspension spring repair, and I had the pleasure of dealing with the best Audi Servi I recently brought my 2013 Audi S5 to Audi of Beverly Hills for a suspension spring repair, and I had the pleasure of dealing with the best Audi Service Representative that I've encountered, Chris Woodson. I'm bicoastal and have only been in the area for a few weeks, but by dealing with Chris Woodson, it provided me with immense comfortability and satisfaction that I would not be able to find at another dealership. Chris really has a quality in his personality that many lack, which is always being able to meet his clients' needs while establishing excellent relationships. His standards and ethics have exceeded any person that I have dealt with in the auto industry; he definitely goes above and beyond to ensure that his clients are satisfied! My repair took around a week to complete due to parts delivery, but Chris made sure I was taken care of by providing me with a new Audi Supercharged A4 as a loaner vehicle. Also, Chris provided me with his cell phone number, and he contacted me daily regarding the status of my S5. There was never a delay in communication; I was kept in the loop with everything that was going on. Chris' execution and persistence to resolve the issue of my vehicle was immaculate and could not have gone any better! I've dealt with many representatives at Audi, and Chris is by far the one I'd want to have in my corner if I have an issue in the future. Chris Woodson is an extremely genuine, professional, and exceptional individual that exceeded all of my expectations! Audi is quite fortunate to have Chris represent their brand and their company's standards. Thank you, Chris Woodson!! More
Awesome To whom this may concern. I typically do not take the time to write our a review, however Chris Woodson customer service is unparalleled and would be To whom this may concern. I typically do not take the time to write our a review, however Chris Woodson customer service is unparalleled and would be a amiss if I didnt take the time to write this out. He is fantastic... More
great experience could not have been easier. From the minute I arrived I was pampered. Driven to work and picked up when done. All the work was done correctly. Also ca could not have been easier. From the minute I arrived I was pampered. Driven to work and picked up when done. All the work was done correctly. Also car was washed with a fresh bottle of water. More
It was great! I was at your dealership about 2 years ago and I had a very different experience. Let's say it made me not want to come back for a while. I was pleasa I was at your dealership about 2 years ago and I had a very different experience. Let's say it made me not want to come back for a while. I was pleasantly surprised this time. We worked with Harry Cha and he was nice, very knowledgeable and ego to help and answer all of our questions. The service was done quickly, the rental car was nice and my car was shiny and clean when I got it back. My AC is finally fixed and all other issues seem to be taken care of. The atmosphere feels to be very different: people are friendly and very helpful. I will definitely come back here when I need service next time. More
These guys go the extra mile I give this dealership very high marks, especially my service advisor, Harry Cha. The work was completed on-schedule, my car was returned in perfect I give this dealership very high marks, especially my service advisor, Harry Cha. The work was completed on-schedule, my car was returned in perfect condition, and the whole experience has always been excellent - even though I purchased the car from a different local dealership! The service exerience has increased my brand loyalty significantly. More
Superior Service in Beverly Hills My service professional was Harry Cha, and he did an AMAZING job! The services far exceeded my expectations, and my car was returned on schedule as p My service professional was Harry Cha, and he did an AMAZING job! The services far exceeded my expectations, and my car was returned on schedule as promised and in fantastic condition!! More