Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Audi Beverly Hills - A Fletcher Jones Company - Service Center
Beverly Hills, CA
857 Reviews
857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center
Sort by
October 10, 2021
Servicing my past vehicles was always a source of anxiety but the service department for Audi Beverly Hills is made up of the nicest, courteous and professional staff I have ever dealt with. I can't anxiety but the service department for Audi Beverly Hills is made up of the nicest, courteous and professional staff I have ever dealt with. I can't thank them enough for that and look forward to maintaining my Audi with them for as long as I own it. More
by DA808
Employees Worked With
George Chala, Emerson Molina
October 10, 2021
I like the dealership but I’m writing to praise Yulissa. I’ve owned/leased many cars and dealt with many service advisors over the years and she’s the best I’ve ever had. I’ve owned/leased many cars and dealt with many service advisors over the years and she’s the best I’ve ever had. More
by Xerola
Employees Worked With
Yulissa Nunez
October 08, 2021
George was courteous, fast and very helpful. I would George was courteous, fast and very helpful. I would like to thank all personnel at Audi for such a pleasant experience. George was courteous, fast and very helpful. I would like to thank all personnel at Audi for such a pleasant experience. More
by uqci
Employees Worked With
George
October 07, 2021
Such great service from the whole crew. Professional, timely and always informative and honest. Best service I've ever experienced when it comes to car maintenance! timely and always informative and honest. Best service I've ever experienced when it comes to car maintenance! More
by suzanna
Employees Worked With
George Chala
September 29, 2021
I recently moved to Palm Springs and made the mistake of trying out the local Rancho Mirage Audi service dept. BIG MISTAKE as they wasted my time and money with deceptive business practices, murky pricing, trying out the local Rancho Mirage Audi service dept. BIG MISTAKE as they wasted my time and money with deceptive business practices, murky pricing, and mansplaining.... I've been spoiled by Audi BH and their service so am now driving 100 miles for servicing. Every step is quick and painless, from scheduling an appointment to making a plan with my service advisor (Carlos - he's wonderful!) to dropping off to retrieving my car. They go the extra mile and have nice perks like complimentary coffee bar, loaner car or ride home, car wash. Only negative was a delay during pick up this last time because my car hadn't yet been washed. They're always so good about doing it before I get there, but this time it wasn't done (and I was an hour+ later than I scheduled so there should have been time). Minor thing - will just ask about that before I go to pick up next time. Love Audi BH!! More
by audo
September 23, 2021
Great experience. Checked in was very welcoming. Service rep Carlos was very professional and service was completed on time. Uber shuttles were fast and seamless. rep Carlos was very professional and service was completed on time. Uber shuttles were fast and seamless. More
by aadams3000
Employees Worked With
Carlos Lazo
September 23, 2021
Excellent personal service. Provide up to the minute information about the status of the service being done to my car. The service was completed ahead of schedule. information about the status of the service being done to my car. The service was completed ahead of schedule. More
by koplof
Employees Worked With
George Chala
September 13, 2021
Ricardo , the service advisor was great. He was in Ricardo , the service advisor was great. He was in contact on daily bases with explanations . He was very professional , helpful. I stongly recomm Ricardo , the service advisor was great. He was in contact on daily bases with explanations . He was very professional , helpful. I stongly recommend Ricardo to others . More
by rsobhanian
Employees Worked With
Ricardo Melo
September 08, 2021
The entire team at Audi Beverly Hills was sincerely helpful and walked me through the entire process start to finish so that I felt confident about my car being taken care of as well as providing me a helpful and walked me through the entire process start to finish so that I felt confident about my car being taken care of as well as providing me a loaner car while my car we being serviced so that I could carry on with my day and still stay productive/not miss out on obligations. Truly an amazing experience. More
by michellemirco
Employees Worked With
Carlos Lazo
September 01, 2021
Outstanding on every level! Carlos is the only reason I would ever consider purchasing a car so far away from where I live. His service is impeccable. would ever consider purchasing a car so far away from where I live. His service is impeccable. More
by eric
Employees Worked With
Carlos Lazo
