Audi Beverly Hills - A Fletcher Jones Company - Service Center

Very knowledgeable staff, paperwork was done in couple of minutes car was inspected very professionally problem found , loaner car process was also very fast , service advisor kept me updated on process minutes car was inspected very professionally problem found , loaner car process was also very fast , service advisor kept me updated on process More

Service above and beyond Thanks, Ryan, you really pulled it off! After I received delivery of my new Q3, I soon discovered there was an issue that needed attention. From 1000 Thanks, Ryan, you really pulled it off! After I received delivery of my new Q3, I soon discovered there was an issue that needed attention. From 1000 miles away, Ryan made sure I got the attention I needed and the issue fixed in short order- without any inconvenience. More

Carlos is the best. He introduced me to the shop foreman who was happy to go for a drive to identify my problem. Fixed in one day and returned ASAP! who was happy to go for a drive to identify my problem. Fixed in one day and returned ASAP! More

Friendly, professional and fast. From the moment I arrived, it was terrific. I was greatly by a friendly person and brought to my service representative. Ken Kritzer was terrific, as From the moment I arrived, it was terrific. I was greatly by a friendly person and brought to my service representative. Ken Kritzer was terrific, as always, at moving me through the process and getting me on my way. Catherine assisted with my loaner car and then later as cashier. Both of them made things very easy for me. Best of all, my car was not only services but sparkling clean. From start to finish - first class. More

George Chala Service Consultant @ Audi Beverly Hills George Chala is my service rep at Audi Beverly Hills and he is more than excellent!! He is attentive, follows up immediately, very nice, and he is h George Chala is my service rep at Audi Beverly Hills and he is more than excellent!! He is attentive, follows up immediately, very nice, and he is honest and very well informed. It is unfortunate that Eric Smith is no longer the Service Manager there, ( he was wonderful ), but since George is there, all is good!! Thank you Audi! More

Top notch service My service advisor went out of his way to be helpful. He kept me regularly informed via text and phone call. He found warranty coverage for a part o My service advisor went out of his way to be helpful. He kept me regularly informed via text and phone call. He found warranty coverage for a part of my repair job and told me about a way to save money by prepaying for my next two service calls. I was thinking of finding a new place for repairs but now will stick with Audi Beverly Hills. More

Reza helped out wonderfully, and kept communication open and frequent when my car was being serviced. Overall I am always happy whenever I have to drop off my car at the Service Center. and frequent when my car was being serviced. Overall I am always happy whenever I have to drop off my car at the Service Center. More

James was my service manager. He is extremely professional and helpful. He went the extra mile to fully service my car & kept me informed all day. professional and helpful. He went the extra mile to fully service my car & kept me informed all day. More

Outstanding and billiant service as always Carlos Lazo continues to provide excellent service across the boards. He is attentive and handles all aspects of service with the utmost professional Carlos Lazo continues to provide excellent service across the boards. He is attentive and handles all aspects of service with the utmost professionalism. All my questions are answered and every need for my Audi Q7 is met. More

Excellent Service on my S3 David my service manager was attentive, knowledgable, and thorough. David provided updates and a complete report, I continue to be very pleased with David my service manager was attentive, knowledgable, and thorough. David provided updates and a complete report, I continue to be very pleased with Audi BH. Thanks Service Team. I'm a lifer More