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Audi Beverly Hills - A Fletcher Jones Company - Service Center

Beverly Hills, CA

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857 Reviews

857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center

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July 10, 2020

Great Service at Audi Beverly Hills George is great to work with, and in these trying times, it was truly exceptional at Audi Beverly Hills. Everyone was wearing a mask, and I felt safe, More

by Shellie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chala
Jul 13, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Shellie, We greatly appreciate you taking the time to post your 5-stars rating regarding your recent experience with George Chala! Thank you for baring with us and following the guidelines during these turbulent times. Please feel free to reach out to us if we can be of further assistance to you now or in the future. All the Best, Your Friends and Family at Audi Beverly Hills

July 07, 2020

Amazing Service Center and staff, very on it and fast. Carlos is great Amazing Service Center and staff, very on it and fast. Carlos is great More

by brandon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Jul 08, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Brandon, Thank you for sharing your 5 star rating and great comments with all of us! We will see you again! Best, Your Friends and Family at Audi Beverly Hills

June 21, 2020

Ken Kritzer makes the experience exceptional! He is a joy to work with and always makes me feel that I am going to be taken care of. Great communicator and explains everything. More

by Lucie D
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Jun 22, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Lucie, Thank you for this amazing review on your recent service with Ken! We are delighted to read about your exceptional experience and look forward to your next visit. Best, Your Friends and Family at Audi Beverly Hills

June 20, 2020

David Cohen was my service technician. Was able to wait for my service. It was promised in 1-1/2 hours. Clean bill of health. Good job Audi. More

by Elaineg
Recommend Dealer
Yes
Employees Worked With
David Cohen
Jun 22, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Elaine, Thank you for the 5 star rating and your wonderful feedback on your recent service experience with David! Our team looks forward to seeing you again. Best, Your Friends and Family at Audi Beverly Hills

June 17, 2020

Break service In and out quickly. Had my service completed within the same day, with a new loaner Audi provided. Carlos always provides great service and communi More

by Simon Reisert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Jun 22, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Simon, Thank you for this 5 star review on your recent service experience with Carlos! Our team looks forward to serving you again! Best, Your Friends and Family at Audi Beverly Hills

June 17, 2020

Darryl provided amazing customer service. He was able to provide me with a rough estimate on how long it would take to get my car serviced. I definitely recommend him as an advisor. More

by Yaz
Recommend Dealer
Yes
Employees Worked With
Darryl Thomas
Jun 22, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Yaz, Thank you for the 5 star rating and your wonderful feedback on your recent service experience! Our team looks forward to seeing you again. Best, Your Friends and Family at Audi Beverly Hills

June 17, 2020

Carlos and his team did a great job. We recently moved to LA and this was the first time with this dealership. It was the car service experience we have ever had. Thank you! More

by Hollywood Hills
Recommend Dealer
Yes
Employees Worked With
Catherine Martinez - 5 stars too, Carlos Lazo
Jun 22, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi, Thank you for sharing this incredible 5 star experience with all of us! We look forward to your next 5 star experience! Best, Your Friends and Family at Audi Beverly Hills

June 17, 2020

Carlos was amazing from start to finish! He was super informative and went above and beyond! I am glad I found him- I will always reach out and refer him as well! More

by Iagomg
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Jun 19, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for the opportunity to serve you! The team is honored to receive your 5 star rating and review! We are grateful to have earned your business and wonderful recommendations regarding your experience with Carlos! All the Best, Your Friends and Family at Audi Beverly Hills

June 03, 2020

Geoge Chala Being in such uneasy times that we are all experiencing my service advisor George Chala without hesitation and as always goes above & beyond for me.. More

by Theresa Sulme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Neal & George Chala
Jun 04, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Theresa, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts George put forth during your service visit and appreciate you complementing our level of service. Please feel welcome to contact us if we may offer further assistance. Kim.camargo@fletcherjones.com All the Best, Kimberlee Camargo Reputation and Brand Loyalty Manager

May 30, 2020

Carlos Lazo was and is always very helpful, professional and without bull. He keeps me informed during the day or days of the vehicles service and explains any questions I might have concerning any repairs. More

by Robert
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Jun 01, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi, We are honored to receive your 5 star rating and review! The team at Audi Beverly Hills appreciates you complementing Carlos Lazo & our level of service ! We are grateful for your business and Loyalty! Kind Regards, Your Friends and Family at Audi Beverly Hills

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