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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

3.9
1,537 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,537 reviews

April 11, 2017

Very good experience As always my experience with BH Audi was great, from the moment I got there, they are attentive and professional. I will go back again for all my ser More

by frank10016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Apr 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Frank, Thank you for your feedback and your loyalty to Audi Beverly Hills. We are happy that our team continues to provide you with outstanding service. As always, our team looks forward to assisting you in the future. Sincerely, Heather Lewis Client Care Manager

April 08, 2017

The best!! Harry Cha is the best! He's so nice and so helpful. All other staffs are nice and friendly too. I would recommend this dealer to all my friends. More

by whywhyte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Apr 10, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your feedback with us and for your recommendations! We are glad to hear that Harry exceeded the level of your expectations. Should you need any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

April 08, 2017

So easy and efficient Excellent service super easy and fast and reliable. Service provider was really friendly and very helpful. I usisally dread these sort of things but More

by Amy's Audi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Apr 10, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Amy, We appreciate you taking the time to share about your recent visit. Our team members like Carlos, are excited to hear that your experience with us was exceptional. As always, we look forward to assisting you again in the future. Sincerely, Heather Lewis Client Care Manager

April 06, 2017

Pleasant stress-free experience This was my first time at this dealership and Reza was very helpful. He made sure that I was able to pick my car up at my requested time. I had also r More

by q5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Apr 10, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Q5, Welcome to the Fletcher Jones family and thank you for your feedback! Our team members like Reza, are excited to hear that your experience with us was pleasant and memorable. We look forward to assisting you again in the future. Sincerely, Heather Lewis Client care Manager

April 06, 2017

Well worth it Friendly,and on time.Car was clean,fixed advisor delivered on his promis.i would recommend him and service department to others.Waoting area well stoc More

by Yury21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cordon
Apr 10, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Yury21, We appreciate your feedback and are happy to hear you service team members like Jorge, provided you with amazing service. Your recommendations are truly a gift. Should you need any further assistance, please don't hesitate to contact us. Kind regards, Heather Lewis Client Care Manager

April 06, 2017

Ken Kritzer has always been my service advisor and has always gone above and beyond to help me and make my experience at Audi truly exceptional - he is reason why More

by Audi 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Apr 10, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Audi 123, Thank you for taking the time to share your feedback with us. We are thrilled to hear that Ken went above and beyond to provide you with excellent service. Should you need any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

April 02, 2017

Love the car! Really beautiful auto this a4 premium plus Quattro. Amanda helped me out with the learning curve on it's technology package and has been a joy to wor More

by Jozzzeee
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Hart
Apr 10, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Jozzzeee, Congratulations on your new Audi A4! We are thrilled Amanda went above and beyond to deliver the best service possible. As always, if we can be of any further assistance, please don't hesitate to reach out. Thank you, Heather Lewis Client Care Manager

April 02, 2017

Awesome Experience - Love our new Audi This dealership was top notch! Amanda went above and beyond to make sure we purchased the car we were most comfortable with. She was in no way pushy w More

by Myrrh H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Hart
Apr 10, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Myrrh, We appreciate you taking the time to share your feedback with us, and are delighted to hear that Amanda and the rest of our team went above and beyond to provide you with excelling service. Please don't hesitate to contact us if you should need any further assistance. As always, we look forward to your future visits. Thank you, Heather Lewis Client Care Manager

March 30, 2017

Invaluable help from Jennifer Belander,Auto Brand Specialist Carlos Lazo, Service Advisor, was very helpful and kind when i came in for my first car wash for my new Audi Q5. I had had my car delivered to me More

by tl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Belander, Carlos Lazo
Apr 06, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Tl, Thank you for your feedback. We are excited to hear that Carlos and Jennifer went above and beyond to provide you with a memorable and pleasant experience. Should you need any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

March 30, 2017

Fast and easy service Andrew made my appointment for service for a recall I had on my car. He and his assistant got me in and out rather quickly. They got me a rental car v More

by Hello1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Neal
Apr 06, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for taking the time to share your feedback with us. We are excited to hear that Andrew communicated promptly and delivered five-star service to you. Our team truly aims to deliver a world-class experience to all of our guests, always. As always, if we can be of any further assistance, please feel free to contact us. Best, Heather Lewis Client Care Manager

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