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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.3
1,532 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,532 reviews

October 08, 2014

Service rating for Audi of Beverly Hills Chris took care of me today. He was friendly, well informed and accommodating. I will definitely be back to see Chris at Audi of Beverly Hills for my More

by Levandeden
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Spartalis
Oct 13, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your feedback. I'm so pleased to hear that Chris took excellent care of you during your visit. If you have any questions or need additional assistance of any kind, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 29, 2014

Great Service! I'm always happy with the service I get from Ken Kritzer and Beverly Hills Audi. I wouldn't think of taking my Q5 anywhere else for service. More

by alicia.derossett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Oct 06, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your review. I'm very pleased to hear that Ken has taken excellent care of you and your beautiful Audi Q5. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 24, 2014

Great Customer Service Christopher was extremely professional, personable and helpful. Getting a loaner car was very easy as well and a car was made available to us promptly More

by MaryamGueramian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Woodson
Sep 26, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback. I'm so pleased to hear that Christopher took excellent care of you during your visit. If you have any questions or need additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 19, 2014

Owner Ken Kritzer was superb He kept in touch with me regarding the work on my Q5 When I picked up my car he explained everything More

by Millyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Sep 19, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback on your experience working with our service team! If you have any questions or need additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 12, 2014

Customer service They have great customer service usually. Sometimes they give you hard time for getting appoinment for service. Great technician. I think they need bi More

by sahand.benshian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Sep 15, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to leave your feedback. I am glad to hear that we provided great customer service for you. We often suggest appointments for service because it helps us to be prepared for your vehicle's arrival and can expedite the process of getting your vehicle serviced and back to you in a timely manner. If we can be of any further assistance, please do not hesitate to contact us. Heather Lewis, Client Care Manager

September 09, 2014

Thank you Karsten & Alex After dealing with a less than stellar member of the sales team on my first visit, I was passed onto Karsten Tschaepe who was absolutely excellent. I More

by andymcdonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karsten Tschaepe
Sep 09, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your experience at our dealership. I am happy to hear that Karsten was able to provide you with exceptional service and answer all of your questions. If we can be of any further assistance, please do not hesitate to reach out. Heather Lewis, Client Care Manager

September 08, 2014

BH Audi Sam Yadegari, Alana Noelle, & Josh B made our buying a Audi Q5 the best experience we have had buying a new car. Sam walked us through the purchase p More

by lerenard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Yadegari, Josh Barnajian
Sep 09, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Congratulations on your new Q5. Thank you very much for taking the time to leave your feedback. I am pleased to hear that Sam, Alana, and Josh could provide you with a memorable experience at our dealership. We greatly appreciate your generous recommendation. Please do not hesitate to reach out if we can be of any further assistance. Heather Lewis, Client Care Manager

September 01, 2014

The best! I am a customer for life. Arash greeted me and put me in Josh's very capable hands. Josh was extremely friendly and knowledgable about the car. Both genuinely cared about my ob More

by Lauriefeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Barnajian
Sep 02, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback. I'm very happy to hear that Arash, Josh, and Andrew worked to make your experience memorable. If any questions arise or if you need additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

August 28, 2014

Great experience Highly recommended dealer. Everyone is super helpful and very friendly. I've come here for service for years and my first purchase experience from the More

by Skmoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback! I'm happy to hear that our team has taken excellent care of you! If you have any questions or need future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

August 20, 2014

Great service! Very friendly service staff, extremely respectful and courteous. They know what they are talking about and can always find you an answer! Very smart s More

by Dpatt11795
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Aug 21, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback on experience working with our team here at Audi Beverly Hills. If you have any questions or need future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

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