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Audi Beverly Hills - A Fletcher Jones Company
Beverly Hills, CA
1,532 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!*
Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today!
*Number One Claim based on Audi USA New Sales Results 12/31/21.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,532 reviews
July 01, 2015
Exemplary Service I wanted to take the time to thank Ryan Bradley for his stellar customer service. I have worked in sales for over 20 years and I have never encountere I wanted to take the time to thank Ryan Bradley for his stellar customer service. I have worked in sales for over 20 years and I have never encountered a person who has delivered same caliber of customer service as Ryan showed me. Ryan should not only be recognized for his service, he should be the ultimate example of what every salesperson should strive to be. I love my car and thank you again Ryan!! More
by Nikki R.
Employees Worked With
Ryan Bradley
June 17, 2015
Fantastic Karsten was very helpful and easy to understand. He made the delivery of the car a very nice experience. I will make sure to refer my friends to the a Karsten was very helpful and easy to understand. He made the delivery of the car a very nice experience. I will make sure to refer my friends to the audi dealership. More
by danr
Employees Worked With
Karsten Tschaepe
June 15, 2015
Excelent Very good work. I took the car for service and thry performed excelently. They also did a full detail job on my car. It turned out awsome. Very good work. I took the car for service and thry performed excelently. They also did a full detail job on my car. It turned out awsome. More
by Burufatt
Employees Worked With
Jason Brown
June 12, 2015
Adriel Sanders Is A True Gentleman I bought my car at this dealership and have found most dealings with it to be standard affairs--they promise the world early, then slowly pull away al I bought my car at this dealership and have found most dealings with it to be standard affairs--they promise the world early, then slowly pull away all those benefits they promised when you bought the car and you feel like you're getting a little screwed--but when I got my brakes replaced and serviced yesterday, was very profoundly disappointed to find out that my warranty covered break pads, but not break rotors (unlike every other car I've ever had). Enter Adriel Sanders, a true gentleman, who worked with me to minimize the damage, gave me great service, and made me want to come back to Audi BH. He is instantly my go-to guy and feels like he's one of the good ones in a sea of disappointment. More
by whydoineedascreenameforthis
June 12, 2015
Great service Immediate and prompt service that took care of the problem I was having with the microphone to the Bluetooth. Everybody worked hard at solving the pr Immediate and prompt service that took care of the problem I was having with the microphone to the Bluetooth. Everybody worked hard at solving the problem quickly and politely. More
by Jimmy jam
Employees Worked With
Karsten Tschaepe, Ken Kritzer
June 12, 2015
Great Experience I scheduled an appointment before arrival. They had the salesperson and car ready when I arrived. Cole Downing did an excellent job, he's knowledgeabl I scheduled an appointment before arrival. They had the salesperson and car ready when I arrived. Cole Downing did an excellent job, he's knowledgeable and accommodating and got me through the negotiation and financing process quickly. Sharon in finance was pleasant and efficient. She was a good balance of pushing additional services and explaining their importance without being too pushy. Cole offered to drive my extra car home so I could drive the new car and not have to return to the dealership. Overall, an excellent experience and I like the smaller footprint of this location versus the giant dealers in other locations. More
by jmccoy
Employees Worked With
Sharon Amazon
June 10, 2015
Truly outstanding service from Jason Brown. Automobile dealerships are known for their lackluster service. However Jason Brown is a true exception to that statement. Jason was attentive, had g Automobile dealerships are known for their lackluster service. However Jason Brown is a true exception to that statement. Jason was attentive, had great follow through, and I knew he truly cared about my car and my experience at Beverly Hills Audi. "He is a gem in the rough." More
by lisasaudibh
Employees Worked With
Jason Brown
June 09, 2015
Jason Brown was exceptional Jason Brown has made my experience so great that I am will ing to come back and get another Audi. He was so professional and kind at the same time. I Jason Brown has made my experience so great that I am will ing to come back and get another Audi. He was so professional and kind at the same time. I had a first class service thanks to him. More
by inas
Employees Worked With
Jason Brown
June 09, 2015
Great Customer Service I was kept informed all the time my car was in fr service. They facilitated car rental/loaner. Just a very lovely experience all around. I was kept informed all the time my car was in fr service. They facilitated car rental/loaner. Just a very lovely experience all around. More
by Akram1
Employees Worked With
Christopher Woodson
June 08, 2015
Lease of new A4 Great initiative by the sales rep...he looked at my existing lease and called to see if I was interested in an upgrade. I went in and he was fabulous Great initiative by the sales rep...he looked at my existing lease and called to see if I was interested in an upgrade. I went in and he was fabulous. Explained all my options and I got a new car--I love my A4! I'm very happy. He also made arrangements to have a rep come to my place of work and explain more things about the car (I had a time conflict at the first meeting) so all in all, it's been great. This is my 2nd car from Audit BH and I'll come back again. I've always used them for service and they are very professional and caring. Thank you so much. More
by Kate1
Employees Worked With
I don't see Michael here, also Sarah Luban
