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Audi Bethesda
Bethesda, MD
451 Reviews
When you choose to visit our brand-new Audi dealership in Bethesda, you're getting a world-class dealership experience, right in your own neighborhood. As the newest member of the prestigious Euro Motorcars Company, which has been a leader in the mid-Atlantic luxury market for more than 40 years, we can draw on plenty of experience providing our valued guests with the type of quality customer service they deserve. While you're benefitting from our years of industry knowledge, you're doing so in a state-of-the-art facility that's equipped with everything necessary for a flawless car-buying or -servicing experience.
Located in the heart of downtown Bethesda, we're only moments away from the popular Bethesda Row. It's easy to visit our Audi dealership from nearby Silver Spring, Hyattsville, Northwest D.C. and the rest of the Greater Washington, D.C. area, and we hope you choose to do so! We proudly maintain vast selections of new and pre-owned Audi cars and SUVs for your shopping convenience, and they're all stored undercover, free from the elements. So whether you're looking for a sophisticated new Audi A3 to complement your fast lifestyle or you need a premium pre-owned SUV like the Audi Q5, our team is happy to work with you and tailor the car-buying experience to your individual needs. And before you drive your dream car off our lot, the fantastic Audi financing team at our dealership will ensure you get the appropriate lease or loan for your lifestyle.
From that first drive home from our Chevy Chase Audi dealership, we know you'll enjoy the thrill of driving an Audi for every ride thereafter. We want to see you love your car or SUV for many miles, and we'll continue to take care of it years down the road. Our Audi-certified service team has the expertise to ensure your Audi is consistently performing at its absolute best.
Whether you're in need of a new Audi or seeking service for your current model, the team at Audi Bethesda is eagerly awaiting your
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 451 reviews
June 11, 2017
GREAT SERVICE I have had my S4 serviced at this dealership since it opened. I bought the S4 from another local Audi dealership as Audi Bethesda did not yet exist w I have had my S4 serviced at this dealership since it opened. I bought the S4 from another local Audi dealership as Audi Bethesda did not yet exist when I bought it. I needed to get the car in quickly for service. Despite having bought the car from another dealership, the service advisor at that time asked "can you get here before we close today?" Sure I could and I have enjoyed GREAT service from them since. They always got my car an appointment in a timely manner. A loaner car is provided when appropriate. The car is fixed right the first time. The service department has always treated me fantastically. I recently traded the S4 in on a S5 sportback (the new car purchase experience was equally fantastic). I recently brought it back to have the protection applied. I told them I only had minutes to get to the metro so I could make a family event. I was out of there in about 2 minutes and the shuttle was waiting for me. I could not say enough great things about the service department at Audi Bethesda. More
by Sport123
Employees Worked With
Barbara Portalea, Aaron Driver, Tonny Wambugu
June 11, 2017
EXCELLENT. THE BEST CAR BUYING EXPERIENCE YET I just went from my S4 to a S5 sportback. I could not say enough GREAT things about this dealership. I purchased my S4 from another dealership and s I just went from my S4 to a S5 sportback. I could not say enough GREAT things about this dealership. I purchased my S4 from another dealership and switched to Audi Bethesda for prior service of that car. The service department was great. No hassles. Got my car in in a timely manner and fixed it right the first time. My NEW CAR purchase was fantastic, the best of all prior car purchases. I wanted the new S5 sportback. They treated me very fairly. From the general manager, Dennis Duffy, to the sales person, Jacob Jay, to the finance person, Simone Durbin, all were a pleasure to work with. No pressure, Just a pleasant informational encounter. I am buying a new model, with limited availability. Everyone just treated me VERY nicely and fairly. In the end, I have the exact car I wanted (talked to Jacob extensively to be sure of that and he was always pleasant and gave me the time I wanted). The car was so new, that Simone handled a few issues despite being out for a few days of vacation. Very much appreciated. Dennis Duffy, the general manager was equally great in the process. Being a new model, there were a few things in the process that he had to handle, and he did so for me. overall, there is not another Audi dealership that I would ever buy a car from other than Audi Bethesda, given this great experience. More
by Sport123
June 02, 2017
Great service I purchased a 2018 Q5 from Audi Bethesda. We went to Rockville Bethesda and the deal offered at Bethesda was much better. Bryan was great to work with I purchased a 2018 Q5 from Audi Bethesda. We went to Rockville Bethesda and the deal offered at Bethesda was much better. Bryan was great to work with. The location was nice and everyone was friendly. More
by KB03
Employees Worked With
May 16, 2017
Great Car! Great Service! I just purchased a Q7 from Audi Bethesda. We worked with Jacob Jay and had an excellent experience. Jacob was highly professional-he was personable a I just purchased a Q7 from Audi Bethesda. We worked with Jacob Jay and had an excellent experience. Jacob was highly professional-he was personable and knowledgeable and gave us very helpful guidance as we considered all of the options on the Q7. He worked hard to find us the car we were looking for, but when we found it wasn't available he helped us order one from the factory. We were kept informed of the progress of our car through every phase of the manufacturing and it was delivered on time. Jacob met with us twice to go over all of the car's features. He couldn't have been more helpful. If your looking for a new Audi, Audi Bethesda is a great dealership and Jacob is a great salesman. More
by Newcar
Employees Worked With
April 10, 2017
used car purchase I purchased a used car from out of state sight unseen . Everyone from the sales department , Nick , Terry and Ken were wonderful to deal with as well I purchased a used car from out of state sight unseen . Everyone from the sales department , Nick , Terry and Ken were wonderful to deal with as well as Simone in financial . I revived the vehicle on a transport and it was as promised . It actually exceeded my expectations . I highly recommend the team at Audi Bethesda . Frank Thibeault Boston Mass More
by Jarves3
Employees Worked With
Terry , Nick & Ken, Vanessa Scott
April 06, 2017
They made me feel welcome, even for a used car Easy car buying experience, after a long day. Though our sale was low dollar in comparison, we felt taken care of and enjoyed the help we got-- kind, Easy car buying experience, after a long day. Though our sale was low dollar in comparison, we felt taken care of and enjoyed the help we got-- kind, amusing, engaging. Thank you! More
by Cassie Wilson
Employees Worked With
Terrance
February 11, 2017
Great Experience Recently bought a used 2015 A3 from Audi Bethesda and the experience was great. Jacob was incredibly knowledgeable and friendly, but also (and more im Recently bought a used 2015 A3 from Audi Bethesda and the experience was great. Jacob was incredibly knowledgeable and friendly, but also (and more importantly) honest and upfront about the vehicle's pros/cons, pricing, optional warranty/packages, etc. Would highly recommended for anyone thinking about buying an Audi. More
by hmounty
Employees Worked With
January 21, 2017
Mediocre customer service -Sales Went to the dealership with a precoordinated appointment. Our POC said he was not expecting us until later yet clearly indicated via email when our ap Went to the dealership with a precoordinated appointment. Our POC said he was not expecting us until later yet clearly indicated via email when our appointment was. We walked around for 25 min in the showroom because he was to busy to help. Several other sales reps including the manager (Nick France) were chatting with each other. Eventually another sales rep decided to help us but he was less than helpful. We asked a question about a car and he rudely walked off to talk to another sales person without answering. After 50 min we finally were able to go on the precoordinated test drive. I would expect the Audi brand to have much better customer service. More
by User12345678
Employees Worked With
Justin Ford, Nick France
December 28, 2016
Could Not Be Bothered Let me start by saying that I have owned three Audis so far. I have come to expect certain things from the brand and dealerships. Unfortunately, only Let me start by saying that I have owned three Audis so far. I have come to expect certain things from the brand and dealerships. Unfortunately, only one employee was friendly. When I walked in, I received only stares and a lot of them. I had to wait in the waiting area, which I normally don't mind. But unlike other Audi dealerships I have been to, there was trash everywhere and a lack of supplies for the coffee machine. The friendly employee had to ask a co-worker about the location of the coffee cups. When that employee found the cups, he couldn't be bothered to talk to me. He immediately got his phone out and turned away when I thanked him. I was there long enough to watch the staff treat some individuals like they had treated me (not worthy), while others received the red carpet treatment. I understand they are not selling a cheap product, but it would serve them well not to assume they know exactly who can and cannot afford an Audi. That is the only explanation I have for the treatment I received. If I didn't know any different, I would write off Audi because of this dealership. Sales are about relationships, however short those may be. I hope I never need to return to this dealership, because only one employee treated me like they understood that principle. More
by Jrjohns4
Employees Worked With
Josh
October 04, 2016
Car Buying.....Positive Experience We recently purchase a 2017 Q5 at Bethesda Audi. After visiting other Audi dealerships in the DC area, we were very pleased to find Bethesda Audi and We recently purchase a 2017 Q5 at Bethesda Audi. After visiting other Audi dealerships in the DC area, we were very pleased to find Bethesda Audi and, more importantly, Jacob Jay. Jacob made the car selection and purchase positive , enjoyable and stress free. His enthusiasm for and knowledge of the Audi brand are impressive. I felt that Jacob listened carefully to our wishes and concerns and helped us find the right Audi, at the right price. It was a pleasure to purchase an Audi from Jacob. More
by Consumer with Choices
Employees Worked With
