
Audi Bethesda
Bethesda, MD
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 453 reviews
Smooth Experience My sales rep, John Wagner, was prepared for my arrival. We had talked a few times prior so there were no surprises. Overall great experience My sales rep, John Wagner, was prepared for my arrival. We had talked a few times prior so there were no surprises. Overall great experience More
Q5 2018 Audi Brand Specialist John P. Wagner was outstanding - knowledgeable, honest, excellent listener, partner with buyer, professional. Daja was outst Audi Brand Specialist John P. Wagner was outstanding - knowledgeable, honest, excellent listener, partner with buyer, professional. Daja was outstanding to get the process movig with great coordination, communication and scheduling. More
John Wagner: Your Best Sales Guide John Wagner knows the features and specifications of every Audi and is able to explain each clearly. Moreover, he took the time to find out the kind John Wagner knows the features and specifications of every Audi and is able to explain each clearly. Moreover, he took the time to find out the kind of driving I expect to do and made a perfect recommendation for me. Plus, after I took delivery of my car, he took the time to sit in my car and explain all of the technology. Very helpful and much appreciated. He is personable and is now my go-to car salesman. Ask for John Wagner. He will give you your best car buying experience. More
John Wagner and Catherine Sparling Great to Work With When my wife and I decided to buy a new A4 we emailed several DC area dealers to check inventory and pricing and to invite offers. We preferred to na When my wife and I decided to buy a new A4 we emailed several DC area dealers to check inventory and pricing and to invite offers. We preferred to narrow our options before actually visiting dealerships. A couple of dealers aggressively courted us and gave us specific options to consider. But it was Catherine's offer that brought us to Bethesda. She understood what we were seeking and was communicative without being pushy. And at the dealership, John guided the sale home when snags developed. He was friendly, cool, patient and determined. A true pleasure to meet him and work with him. Simone in the finance office was also easy to work with and efficient. My only complaint is that on a day when the dealership wasn't very busy, I had to wait well over an hour to get in to see her to finalize the deal. More
John Wagner was the best ! John was my salesperson when I took delivery of my factory ordered new 2018 Q5. He was very friendly and personable. I appreciated the extra time he t John was my salesperson when I took delivery of my factory ordered new 2018 Q5. He was very friendly and personable. I appreciated the extra time he took to sit in the car with me and go over all the tech features and place the settings where I like them. Chad the manager was very helpful in the initial delivery process as well. The dealership is in a cramped and congested part of Bethesda, but the excellent customer service more than makes up for it. More
Straightforward & friendly staff, great follow up John Wagner helped me with the purchase of a nice pre-owned Q5 with low miles. His kindness and assistance during the test drives (yes, multiple), sal John Wagner helped me with the purchase of a nice pre-owned Q5 with low miles. His kindness and assistance during the test drives (yes, multiple), sale and delivery were exceptional. Simone was lovely to work with (and chat with) during the nitty gritty paperwork, making it breeze to get through. Saad and the rest of the service staff (during a follow up visit) were incredibly accommodating in checking on a (mid)perceived issue I thought I had. More
Great experience with John Wagner I bought an Audi A4 with John Wagner. The experience was very pleasant. We spent quite a bit of time going over my preferences, colors, options, and s I bought an Audi A4 with John Wagner. The experience was very pleasant. We spent quite a bit of time going over my preferences, colors, options, and so on. John was extremely helpful locating the car I truly wanted. More
"John Wagner.....period!" Trust me, you will not go wrong if you ask for John when visiting Audi Bethesda. I was extremely pleased with my buying experience with John. He is Trust me, you will not go wrong if you ask for John when visiting Audi Bethesda. I was extremely pleased with my buying experience with John. He is now my Audi 'Go-to-Guy'!! More
Great service - John Wagner John was very helpful, polite, and knowledgeable in the car I was seeking. I would recommend this dealership esp if you are in the market for an Audi. John was very helpful, polite, and knowledgeable in the car I was seeking. I would recommend this dealership esp if you are in the market for an Audi. Ask for John Wagner for gaurenteed great service! Thanks More
John Wagner I stopped by Audi of Bethesda and met John. He was not only patient, but enjoyable. He explained everything to me. I was exetremely limited with I stopped by Audi of Bethesda and met John. He was not only patient, but enjoyable. He explained everything to me. I was exetremely limited with my acceptable color and ceiling price. John made it happen. Every time a Q5 was produced that met my criteria at the price point I wanted it was sent to another dealership. John was relentless. Where most salesmen would have given up John didn’t. He hounded his management until he got me what I wanted. As long as I was willing to be patient and trust him, he delivered. I would recommend John Wagner even you aren’t buying an Audi....just take him with you wherever you go to purchase so you are guaranteed to get the best service possible :-) More