Audi Bethesda
Bethesda, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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"John Wagner.....period!" Trust me, you will not go wrong if you ask for John when visiting Audi Bethesda. I was extremely pleased with my buying experience with John. He is Trust me, you will not go wrong if you ask for John when visiting Audi Bethesda. I was extremely pleased with my buying experience with John. He is now my Audi 'Go-to-Guy'!! More
Great service - John Wagner John was very helpful, polite, and knowledgeable in the car I was seeking. I would recommend this dealership esp if you are in the market for an Audi. John was very helpful, polite, and knowledgeable in the car I was seeking. I would recommend this dealership esp if you are in the market for an Audi. Ask for John Wagner for gaurenteed great service! Thanks More
John Wagner I stopped by Audi of Bethesda and met John. He was not only patient, but enjoyable. He explained everything to me. I was exetremely limited with I stopped by Audi of Bethesda and met John. He was not only patient, but enjoyable. He explained everything to me. I was exetremely limited with my acceptable color and ceiling price. John made it happen. Every time a Q5 was produced that met my criteria at the price point I wanted it was sent to another dealership. John was relentless. Where most salesmen would have given up John didn’t. He hounded his management until he got me what I wanted. As long as I was willing to be patient and trust him, he delivered. I would recommend John Wagner even you aren’t buying an Audi....just take him with you wherever you go to purchase so you are guaranteed to get the best service possible :-) More
Great Purchase Experience with John John was thorough, polite and patient. He was knowledgable about Audi, and helped us pick the options we wanted. He answered all of our questions and John was thorough, polite and patient. He was knowledgable about Audi, and helped us pick the options we wanted. He answered all of our questions and allowed both me and my son to test drive before buying. The pricing and financial details of our transaction were crystal clear, including the trade in value of our old car. There was no pressure on the sale. When we got to Simone to complete the transaction she was friendly and fun and took care of the financial aspects of the sale promptly and professionally. More
Best service ever For anyone needing there Audi serviced, I would strongly recommend Audi of Bethesda, they are highly knowledgeable, courteous and efficient. From the For anyone needing there Audi serviced, I would strongly recommend Audi of Bethesda, they are highly knowledgeable, courteous and efficient. From the service team to management. I have been to other Audi service centers for service and I still had issues with my vehicle, wasn’t happy at all. From here on I will be taking. My car to the Bethesda Audi regardless of what I need done. I have confidence in the team at Bethesda, that they will be able to find and or fix whatever comes up. Trust me you won’t be sorry, give them a try And tell them dereck and Jackie recommended them to you.. More
Unparalleled Experience with a World Class Brand Audi Bethesda was my first stop in late November during my quest to lease a Q5. I visited other Audi dealerships including Rockville, Frederick, and Audi Bethesda was my first stop in late November during my quest to lease a Q5. I visited other Audi dealerships including Rockville, Frederick, and Owings Mills and one thing is clear Audi Bethesda surpassed the rest. We worked with brand specialist Jacob Jay who is knowledgeable, professional, easy going, and followed up with me on his day off. Sales manager Chad Dorfman also assisted me on his day off, making sure I was comfortable with the numbers and clear about the transaction. Both he and Jacob secured the exact vehicle I wanted from their sister dealership in VA. Simone Durbin in Finance went over everything with us the day we picked up the vehicle and again was gracious, and omniscient on all things Audi. We are new to the brand but are already devotees and in awe of the engineering, technology, and style that encompasses Audi vehicles. This has been my first leasing experience, and it was as simple as possible thanks to the team at Audi Bethesda. Jacob truly is the reason my husband and I decided to work with this dealership. Frederick is closer to our home and we wouldn’t have to battle Howard to Montgomery County traffic, but the brand specialist there was very aggressive and off putting. Jacob was never pushy he only wanted to help us find the right vehicle for us, and you can tell his passion for the Audi brand is as extensive as his years working in the business. Ian Shemer helped go over the vehicle one more time the day we finalized our paperwork as Jacob was out of the dealership that day. Ian was patient, knowledgeable, and helpful in re-orienting us with the many bells and whistles of our car. We would recommend this dealership to family, friends, and anyone who is seeking a pleasant car buying or leasing experience. More
Fantastic Buying Experience Jacob Jay, our Audi Brand Specialist at Audi Bethesda, turned the usual new-car buying xxxx into a wonderful experience. No hard sell, no xx, no game Jacob Jay, our Audi Brand Specialist at Audi Bethesda, turned the usual new-car buying xxxx into a wonderful experience. No hard sell, no xx, no games. He knows all the ins and outs of his cars, and is straight-forward, and honest. Plus he has a great sense of humor. His goal was to help us find the right car, with the right features, at a fair price--and he succeeded brilliantly!! I could go ON AND ON AND ON, but suffice it to say that if you are thinking about an Audi, Jacob is the person you want to see--even if the Bethesda dealership is not the most convenient to wherever you are. ***** 5 STARS all around. We also thought that Simone Durbin, the Finance Manager, did a great job of walking us through all the financing options. Great customer service in this part of the dealership, too!! More
Customer Service Excellence Randy Green was extremely helpful and polite. He displayed impeccable customer service and I will continue to do business with Audi Bethesda in the fu Randy Green was extremely helpful and polite. He displayed impeccable customer service and I will continue to do business with Audi Bethesda in the future. More
Smooth Sailing Jacob made this car search and purchase an easy experience. We knew what we wanted on new vehicle and Jacob's depth of knowledge of the vehicles made Jacob made this car search and purchase an easy experience. We knew what we wanted on new vehicle and Jacob's depth of knowledge of the vehicles made it easy to order a car with the various options. He kept us informed about the progress of the car. Given all the new tech features, he was very patient in going over the many features that were new to us and let us know that we could return for another session to familiarize ourselves. More
Jacob Jay was fantastic! I picked up my new RS3 at Audi Bethesda two weeks ago, and am absolutely in love with this car. I was referred to Jacob Jay by a colleague, and he did I picked up my new RS3 at Audi Bethesda two weeks ago, and am absolutely in love with this car. I was referred to Jacob Jay by a colleague, and he did an excellent job! I was able to get the exact configuration I wanted, and he kept me updated throughout the build process. When it arrived, he sent extensive photos, and we worked out details on structuring the purchase before I came in to expedite things. Jacob had my RS3 detailed and fueled, and had reserved a parking space next to it so that it was the first thing I saw as I pulled into the dealership. Simone in the finance office had already prepared things for me, and the actual purchase was a painless and enjoyable half an hour. I've put nearly 1,000 miles on the car already, and look forward to working with Jacob, Simone, and the rest of their supporting team at Audi Bethesda for many future vehicles as well! More