Audi Bethesda

Test Drive with John Wagner When my regular sales rep couldn’t make our appointment for a test drive of an A4 Allroad, John stepped forth, offering to explain the car, then guide When my regular sales rep couldn’t make our appointment for a test drive of an A4 Allroad, John stepped forth, offering to explain the car, then guided me through a most thorough and educational ride experience. John really knows his business. Right off he set me at ease by his sociability. He quickly impressed me with his professional qualifications as he explained numerous technical questions that I brought up. This was my first experience with the Audi brand so I really needed a lot of explanations. He sensed my technical depth, making his remarks at the right level. Next John took me and my companion for a remarkable demonstration of the car's features on the open road, then in traffic. This turned out to be a delightful experience for us as he "showed what that baby could do." He continued patiently to explain further features all the while as I encountered them while exploring the car as driver. I was much impressed with John's knowledge of Audis and cars in general. Also by his enthusiasm for the car and for explaining it. You will be pleased with John Wagner when you go there. More

Ian Shemer - perfect Audi-buying experience Ian Shemer - go see him and you'll be well taken care of with your new Audi. When you're looking at cars like an Audi, you don't have to worry about t Ian Shemer - go see him and you'll be well taken care of with your new Audi. When you're looking at cars like an Audi, you don't have to worry about the typical "car salesman," and generally just want to make sure you have someone to answer questions and go over the details, specs, and perks. Ian knew everything there was to know, is passionate about Audi and what he does, and will be that person you're looking for through this process. More

Great customer service and great price I had a great experience working with John who sold me a late model Mazda3 that he had acquired on a trade in. The car was in excellent condition, and I had a great experience working with John who sold me a late model Mazda3 that he had acquired on a trade in. The car was in excellent condition, and the price was very competitive. My overall experience as a customer with Audi Bethesda was very positive. More

great experience I did my search and purchase discussions almost entirely remotely, other than test drive and pickup. I had little free time from work, and John Wag I did my search and purchase discussions almost entirely remotely, other than test drive and pickup. I had little free time from work, and John Wagner and the team answered all of my questions, responded to requests, and generally made this my easiest auto transaction ever. More

Awesome Customer Service I can't say enough good things about Ian Shemer. I was in the market for a new vehicle at the same time that I was moving to a new area and traveling I can't say enough good things about Ian Shemer. I was in the market for a new vehicle at the same time that I was moving to a new area and traveling. Needless to say, I didn't have too much time to spend dealing with the car buying process. Ian was so understanding and accommodating. He really helped to streamline the process and get me out the door and on the road in a jiffy. He was so professional and personable. I highly recommend Ian and the entire team at Audi Bethesda. Well Done! More

Great experience Drove in with a trade from several states away to purchase a lightly used 2018 S3 from this dealership. The S3 was exactly as described. I was pleas Drove in with a trade from several states away to purchase a lightly used 2018 S3 from this dealership. The S3 was exactly as described. I was pleased that the purchase/trade transaction was very timely and smooth. Jacob Jay, as well as Chad, Armon and Simone, were very helpful, knowledgeable and professional. Thank you all. More

John Wagner is A Great Salesman and Person to Work With I had finally decided on the Q5 I wanted after looking and test driving several at Audi Bethesda and another Audi dealership. Having owned 2 A4s, I a I had finally decided on the Q5 I wanted after looking and test driving several at Audi Bethesda and another Audi dealership. Having owned 2 A4s, I am very familiar with Audis. But this was a new experience looking at small SUVs. I wanted to make sure I would be happy with the car I bought or leased. John was friendly, patient, helpful, informative and followed up with me. When the car I wanted wasn't available, Chad, the Sales Manager, tracked down a similar Q5 and had it brought to the dealership.* John helped smooth over some hiccups and Simone was patient walking me through the leasing process - my first time. John sat with me in my new car and explained the myriad systems -- pretty overwhelming. But he assured me he is always there for me and I can come in for his help anytime. I know he meant it and I intend to take him up on his offer. John told me they would take care of me and they did. *My only complaint: I had been told the Q5 they found for me was the exact car I was looking for but would cost more as it also had the warm weather package. So I was disappointed after taking possession of the car to find it didn't have the All Weather Mats that I wanted but it did have Audi Rings which I didn't want and which cost more than the All Weather Mats. More

Great experience We bought two cars from them -- an intelligent, hassle free, no pressure environment. Made it easy and enjoyable. Highly recommended for their knowled We bought two cars from them -- an intelligent, hassle free, no pressure environment. Made it easy and enjoyable. Highly recommended for their knowledge, communication and overall customer service! More

Amazing Car Buying Experience We had the pleasure of working with Jacob Jay and Simone Durbin. This was our first new car in 12 years so it had been sometime since last having to d We had the pleasure of working with Jacob Jay and Simone Durbin. This was our first new car in 12 years so it had been sometime since last having to deal with the car buying experience. As it can usually be quite stressful, Jacob and Simone made the entire process from start to finish a pleasure! We can’t recommend either of them enough if you ever need a new car from Audi Bethesda. More

a calm car buying experience Q3 I had just started thinking about buying another car, and decided to look here. Salesman Jacob Jay was knowledgeable and forthright about options vers I had just started thinking about buying another car, and decided to look here. Salesman Jacob Jay was knowledgeable and forthright about options versus costs, without being the least bit pushy. I considered a few other cars, briefly, but saw no reason to change my mind. Simone Durbin also made it a pleasant experience, from beginning to end. it was the smoothest car buying experience I can recall. For me, the appeal was also the convenient location for sales and service. More